Technology
Analysts predict that spending on artificial intelligence (AI) in the retail sector will reach $7.3 billion by 2022, a majority of which will be poured into customer-facing conversational solutions like voice assistants and chatbots. Thatโs not surprising, given how the power of conversation is poised to fundamentally transform customer experiences across industries. The use ofโฆ
The retail industry, like many others, is being disrupted and permanently changed by the ever-increasing capabilities and applications of artificial intelligence (AI) and machine learning (ML). As I wrote in my last post, we're just beginning to see the benefits of AI and ML implementations in the retail sector, but they've already helped forward-thinking companiesโฆ
Retailers are learning about all of the new technologies in the marketplace primarily through self-research. This was a key finding from Total Retail's recently released 2019 Retail Technology Report, which surveyed retail executives on a variety of technology-related topics, including how retailers keep abreast of the new technology solutions and innovations in the market, as wellโฆ
Artificial intelligence (AI) is one of the most prevalent buzzwords of our time. Everyone expects it to change the world, from driving our cars and making our burgers to policing our citizens โ even writing surprisingly believable articles called "How AI Will Change Marketing." And what industry could be better suited to an AI revolutionโฆ
Aaronโs, an Atlanta-based retailer of furniture, consumer electronics and appliances that are available for sale or lease to own, is a rapidly growing company with more than 1,600 stores across 47 states and in Canada. However, Aaron's needed to take the necessary steps to improve upon its digital operations in order to be a trulyโฆ
In this special episode of Total Retail Talks, Total Retail's Joe Keenan and Kristina Stidham discuss the key findings and insights revealed in Total Retail's 2019 Retail Technology Report, produced in conjunction with Arm Treasure Data, an enterprise customer data platform. The survey was designed to get a better understanding of retailers current usage ofโฆ
Interacting with voice assistants is becoming a part of our daily lives. From smartphones and smart TVs to wearables and even microwaves, itโs hard to name a device that hasnโt been โ or wonโt soon be โ enhanced with voice-enabled technology in some capacity. Despite its growth, voice assistant technology is a largely untapped resource.โฆ
As part of Total Retail's recently released 2019 Retail Technology Report, we surveyed retail executives on a variety of technology-related topics, including the processes within their organizations for investing in new technology. We wanted to know, among other things, how long the buying process takes, on average; how many service providers they're considering for aโฆ
Expert speakers will address topics such as why sales tax compliance is critical to keeping customers happy and much more.
The consumer products and retail industry has undergone an evolution from mall to mail over the past decade. Brick-and-mortar retailers have aggressively sought out ways to remain competitive against the rising popularity of online shopping. E-commerce outlets are able to take advantage of a variety of tools to tag a consumerโs purchase history and autonomouslyโฆ