Technology
May 15, 2020 at 4:03 pm
To read part one of this multipart series, click here. The COVID-19 pandemic has caused havoc across the globe, with countries, economies, people and businesses all bearing the brunt of this crisis. The retail industry has been turned upside down, and retail businesses are scrambling to adapt to this new reality by finding sustainable ways…
May 12, 2020 at 5:45 pm
Our world is becoming increasingly digital, and evidence of this is everywhere: from our ability to connect with anyone, anywhere in the world via our smartphones, to being able to complete an entire grocery store run with just a few clicks. This digitization is spreading across every aspect of life, and for retail businesses, the…
May 10, 2020 at 7:36 pm
Target announced last week that it's in the process of acquiring technology from Deliv, a startup that focuses on last-mile batched delivery. Target is acquiring the technology so it can explore new ways to deliver online orders more quickly while also lowering its shipping costs, according to a May 7 blog post on Target's corporate site. Target…
May 7, 2020 at 7:49 pm
COVID-19 has upended the way consumers shop for everything, especially groceries. Last year, delivery represented 3 percent of U.S. grocery sales; in the last month, grocery delivery services like Instacart have shared statistics showing that 9 percent of U.S. grocery sales are now via delivery. As many consumers hesitate to return to any kind of…
May 6, 2020 at 6:13 pm
Counterfeiting and pirating of commercial goods is a massive global challenge. As businesses face the threat of counterfeit items, a growing crop of solutions aim to help organizations protect the authenticity and legitimacy of their products. By combining innovations like tracking technology with a proactive approach to piracy, you can stay ahead of potential counterfeiters,…
May 6, 2020 at 5:34 pm
At the dawn of a new decade, retailers are finally making headway in catching up to the demands of digital-era consumers. According to Zebra’s 12th annual Global Shopper Study, which analyzes data culled from over 6,000 customers, store associates and retail executives, shopper satisfaction is up overall. Retailers are recognizing that future success hinges on…
April 28, 2020 at 5:13 pm
Artificial intelligence (AI) is one of the most promising technologies for retail. According to market firm Tractica, global AI revenues will see a massive growth to $36.8 billion in 2025. AI capabilities have reached the level where brands are starting to take them seriously. To make a winning formula, now retailers just have to add…
April 27, 2020 at 7:01 pm
Automation is helping merchants take a large cut of the $4.2 trillion pie that e-commerce represents today. Facebook has already integrated automation in some way or another to its marketplace through features like automated seller responses, and robotic process automation (RPA) systems are making platforms like Amazon.com and Shopify capable of reading and responding to…
April 16, 2020 at 4:36 pm
In this episode of Retail Right Now, Joe Keenan and Kristina Stidham discus Total Retail's recently released 2020 Retail Technology Report. This fourth annual report surveyed Total Retail’s audience on their current usage of technology (both customer-facing and back-end), current and future spending on technology, how they're making technology purchasing decisions within their organization (e.g.,…
April 8, 2020 at 1:48 pm
Retailers may not be allocating budget to emerging technologies such as artificial intelligence (AI), visual search, augmented reality, and more, in 2020. This was a key finding from Total Retail’s 2020 Retail Technology Report, which was produced in partnership with Orckestra Technologies, a leading omnichannel commerce platform for innovative retailers and brands. For the report, Total Retail surveyed its…
