Technology
May 19, 2020 at 12:19 pm
It’s no secret that retail has been in the midst of a massive digital transformation over the past few years, largely driven by emerging software and technology, as shoppers seek out new experiences, increased level of conveniences, and exciting loyalty-based perks and rewards. And due to current circumstances surrounding COVID-19, this has been amplified even…
May 19, 2020 at 11:49 am
Retail has had to evolve quickly to keep up with the rise of e-commerce. It hasn’t been the smoothest transition. Foot traffic in malls has halted, department stores have closed up shop, and many smaller stores, once anchored by larger establishments, have been left without a safety net. How can retailers succeed in this environment?…
May 18, 2020 at 6:39 pm
The COVID-19 pandemic has been an unexpected boom for online grocers. However, with first-time users representing 20 percent of the surge and out-of-stock challenges continuing to plague the industry, online grocers that want to hold on to the momentum post-pandemic face two challenges: “How can we ensure an excellent user experience?” “How can we deliver…
May 15, 2020 at 4:03 pm
To read part one of this multipart series, click here. The COVID-19 pandemic has caused havoc across the globe, with countries, economies, people and businesses all bearing the brunt of this crisis. The retail industry has been turned upside down, and retail businesses are scrambling to adapt to this new reality by finding sustainable ways…
May 12, 2020 at 5:45 pm
Our world is becoming increasingly digital, and evidence of this is everywhere: from our ability to connect with anyone, anywhere in the world via our smartphones, to being able to complete an entire grocery store run with just a few clicks. This digitization is spreading across every aspect of life, and for retail businesses, the…
May 10, 2020 at 7:36 pm
Target announced last week that it's in the process of acquiring technology from Deliv, a startup that focuses on last-mile batched delivery. Target is acquiring the technology so it can explore new ways to deliver online orders more quickly while also lowering its shipping costs, according to a May 7 blog post on Target's corporate site. Target…
May 7, 2020 at 7:49 pm
COVID-19 has upended the way consumers shop for everything, especially groceries. Last year, delivery represented 3 percent of U.S. grocery sales; in the last month, grocery delivery services like Instacart have shared statistics showing that 9 percent of U.S. grocery sales are now via delivery. As many consumers hesitate to return to any kind of…
May 6, 2020 at 6:13 pm
Counterfeiting and pirating of commercial goods is a massive global challenge. As businesses face the threat of counterfeit items, a growing crop of solutions aim to help organizations protect the authenticity and legitimacy of their products. By combining innovations like tracking technology with a proactive approach to piracy, you can stay ahead of potential counterfeiters,…
May 6, 2020 at 5:34 pm
At the dawn of a new decade, retailers are finally making headway in catching up to the demands of digital-era consumers. According to Zebra’s 12th annual Global Shopper Study, which analyzes data culled from over 6,000 customers, store associates and retail executives, shopper satisfaction is up overall. Retailers are recognizing that future success hinges on…
April 28, 2020 at 5:13 pm
Artificial intelligence (AI) is one of the most promising technologies for retail. According to market firm Tractica, global AI revenues will see a massive growth to $36.8 billion in 2025. AI capabilities have reached the level where brands are starting to take them seriously. To make a winning formula, now retailers just have to add…
