Technology

In the face of rapidly changing consumer lifestyles and shopping habits, businesses are finding the need to pivot quickly to stay competitive in today’s landscape. Digital transformation is something we’ve been talking about for a long time in retail, but many brands swifty moved online, seemingly overnight, once they realized this is how they would…

Competition in retail is higher than ever. Businesses have to find new strategic ways to stay ahead of their peers. If only brands could predict their customers’ expectations! Well, they actually can, with the help of artificial intelligence (AI) tools that convert data into valuable insights. How do predictive analytics tools actually create value for…

In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss an article recently published on Total Retail titled “The Impact of Artificial Intelligence on Retail,” authored by Rob Saker, global industry leader of retail and CPG at Databricks. Artificial intelligence (AI) is no longer just a way to get ahead…

Cavender's is a legendary western and workwear retail chain based in Tyler, Texas. Founded in 1965, the family-owned brand currently has 84 stores in 14 states, as well as a strong online presence. Cavender’s is also famous for its rodeo booths. Challenge According to Larry Waterman, executive vice president and chief operating officer, relationships have always been the foundation…

In this interactive webinar, our expert speakers will discuss the areas you need to prioritize to future-proof your business.

In the last installment of this 10-part series, I focus on emerging technologies and trends that will shape fulfillment in the coming months and years. These innovations enable merchants to fulfill orders faster while reducing costs, especially in the last mile and warehouse operations. Many large e-commerce merchants have started to adopt these technologies, and…

As we’ve seen unfold in recent years, artificial intelligence (AI), machine learning (ML) and data analytics are rapidly changing the speed at which the retail industry operates. As these technologies become increasingly popular among leading retail companies, it’s clear that early adopters of AI have seen a sizable financial advantage compared to retailers that haven’t…

It’s no secret that retail has been in the midst of a massive digital transformation over the past few years, largely driven by emerging software and technology, as shoppers seek out new experiences, increased level of conveniences, and exciting loyalty-based perks and rewards. And due to current circumstances surrounding COVID-19, this has been amplified even…

Retail has had to evolve quickly to keep up with the rise of e-commerce. It hasn’t been the smoothest transition. Foot traffic in malls has halted, department stores have closed up shop, and many smaller stores, once anchored by larger establishments, have been left without a safety net. How can retailers succeed in this environment?…

The COVID-19 pandemic has been an unexpected boom for online grocers. However, with first-time users representing 20 percent of the surge and out-of-stock challenges continuing to plague the industry, online grocers that want to hold on to the momentum post-pandemic face two challenges: “How can we ensure an excellent user experience?” “How can we deliver…