Technology
July 16, 2020 at 7:27 pm
In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss an article recently published on Total Retail titled, “Retail Modernization: Unlocking Actionable Insights,” authored by Valentyn Kropov and Jessica Bricker of digital consultancy SoftServe. This article examines how retailers can increase operational efficiency by turning data into actionable insights. They…
July 14, 2020 at 4:06 pm
Amazon.com is launching shopping carts that track items as shoppers add them, reports CNBC. The Amazon Dash Carts automatically charge customers when they remove their grocery bags, allowing them to skip the checkout line. These smart shopping carts will roll out at Amazon’s new Los Angeles-area grocery store, which is slated to open this year, the company…
July 14, 2020 at 3:57 pm
The retail supply chain has experienced some dramatic evolutions over the last 10 years to 15 years. What started out as a straightforward process for getting goods from a warehouse or a distribution center (DC) and out onto the retail floor has become a central focus for companies managing a complex supply chain, including e-commerce,…
July 14, 2020 at 2:27 pm
The past 90-plus days have been challenging for so many, but in particular small businesses, as they navigate the COVID-19 business landscape, faced with business disruption, managing a remote workforce, and financial hardship. The impact COVID-19 has had on small businesses is real. For example, according to a recent Verizon Business survey, conducted by Morning…
July 10, 2020 at 12:56 pm
The majority of consumers — 80 percent to be exact — say they’re more likely to shop with a retailer that offers personalized experiences. The preference for personalization is so strong that 78 percent of customers won’t even engage with an offer that hasn’t been made relevant to them. Delivering on Personalization Pays Off Businesses that…
July 9, 2020 at 5:21 pm
Disparate systems and siloed data make it nearly impossible for retailers to effectively run analytics that provide insight into the business and its customers. Modernizing legacy infrastructures and moving data to a centralized location within a cloud platform lets retailers reduce IT spend (from costly maintenance), leverage advanced technologies to transform structured data into actionable…
July 2, 2020 at 2:25 pm
In episode 254 of Total Retail Talks, Digital Content Manager Kristina Stidham interviews Editor-in-Chief Joe Keenan about Total Retail's recent research report, Customer Loyalty in a Fragmented Retail Market: How retailers can leverage data to create long-term relationships with their customers." The report was sponsored by Fidel API. Listen in as Keenan discusses the report, which…
July 1, 2020 at 4:35 pm
Retail sales over the past year have declined 21.6 percent, with recent months piling on additional unprecedented challenges. Not only are consumers embracing e-commerce, but how they seek out support is also changing. Even though these trends started to emerge before the global pandemic, they're now playing out on an accelerated timeline and putting retailers…
June 29, 2020 at 9:01 pm
Today, a retailer’s website is more important than ever. With the coronavirus pandemic dictating where consumers make purchases — increasingly online — retailers have no time for “moving target” projects like website redesigns. As studies show that one-third of marketers are unhappy with their most recent website redesign, it’s time for progressive retailers to improve website…
June 29, 2020 at 7:54 pm
Most people think 5G technology is only related to the telecom industry. However, the 5G wireless network will affect more than cell phone coverage. As this next-generation network gains traction, it will have far-reaching effects for many industries, including retail. According to a recent Ericsson report, five years from now 65 percent of the global…
