Technology
June 2, 2020 at 3:16 pm
There’s a major shift happening in the healthcare industry to make itself more a part of consumers’ everyday environment, and it’s happening outside of the doctor’s office. Retailers are pushing to use technology to hype up the health management experience and bring consumers into stores for services that typically take place at a medical office.…
June 2, 2020 at 11:25 am
The focus for many retailers in 2020 is delivering differentiated customer experiences (CX) that are highly personalized to each individual. This is evident by a recent report we commissioned with eTail and WBR Insights, Retail CX and Data Management Strategies in 2020, which revealed an industry that’s investing heavily in new technologies to improve their businesses,…
June 2, 2020 at 10:47 am
In the face of rapidly changing consumer lifestyles and shopping habits, businesses are finding the need to pivot quickly to stay competitive in today’s landscape. Digital transformation is something we’ve been talking about for a long time in retail, but many brands swifty moved online, seemingly overnight, once they realized this is how they would…
May 29, 2020 at 1:39 pm
Competition in retail is higher than ever. Businesses have to find new strategic ways to stay ahead of their peers. If only brands could predict their customers’ expectations! Well, they actually can, with the help of artificial intelligence (AI) tools that convert data into valuable insights. How do predictive analytics tools actually create value for…
May 28, 2020 at 5:59 pm
In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss an article recently published on Total Retail titled “The Impact of Artificial Intelligence on Retail,” authored by Rob Saker, global industry leader of retail and CPG at Databricks. Artificial intelligence (AI) is no longer just a way to get ahead…
May 28, 2020 at 4:32 pm
Cavender's is a legendary western and workwear retail chain based in Tyler, Texas. Founded in 1965, the family-owned brand currently has 84 stores in 14 states, as well as a strong online presence. Cavender’s is also famous for its rodeo booths. Challenge According to Larry Waterman, executive vice president and chief operating officer, relationships have always been the foundation…
May 28, 2020 at 11:51 am
In this interactive webinar, our expert speakers will discuss the areas you need to prioritize to future-proof your business.
May 27, 2020 at 5:25 pm
In the last installment of this 10-part series, I focus on emerging technologies and trends that will shape fulfillment in the coming months and years. These innovations enable merchants to fulfill orders faster while reducing costs, especially in the last mile and warehouse operations. Many large e-commerce merchants have started to adopt these technologies, and…
May 21, 2020 at 6:06 pm
As we’ve seen unfold in recent years, artificial intelligence (AI), machine learning (ML) and data analytics are rapidly changing the speed at which the retail industry operates. As these technologies become increasingly popular among leading retail companies, it’s clear that early adopters of AI have seen a sizable financial advantage compared to retailers that haven’t…
May 19, 2020 at 12:19 pm
It’s no secret that retail has been in the midst of a massive digital transformation over the past few years, largely driven by emerging software and technology, as shoppers seek out new experiences, increased level of conveniences, and exciting loyalty-based perks and rewards. And due to current circumstances surrounding COVID-19, this has been amplified even…
