Technology

One of the main challenges facing retailers when moving online is looking for technical solutions. Business owners have endless options for technology platforms that can simplify and help scale their businesses. Most retailers are looking for software to improve their processes, but they often make the wrong choice. Retailers need to know precisely what the…

The use of automation technology to facilitate the seamless flow of information between product suppliers and retailers is critical to meeting consumers’ omnichannel fulfillment demands. Automation is necessary for retailers to not only satisfy their customers’ lofty expectations for buy online, pick up in-store (BOPIS) and curbside pickup, but also to keep pace with their…

For decades, shoppers seeking luxury goods and premier service have turned to boutique stores in the world’s most fashionable cities, from Milan to London, Paris and New York. Beginning in the 20th century, the boutique trend exploded across the retail landscape, changing the way retailers market and sell luxury and personal goods. Discerning shoppers sought…

Despite an uncertain economic landscape, and likely driven in part by the ongoing COVID-19 pandemic, a new survey by inRiver shows that 87 percent of manufacturers are facing more competition now than they did a year ago. To meet an increasingly competitive landscape, 97 percent of B-to-B manufacturing businesses felt pressure to get products to market…

If any theme or keyword could be applied to our post-2000s world, it would be transformation. Since the early 2000s, the rapid emergence and evolution of new and existing technologies have completely disrupted and transformed our world. Cellphones are now supercomputers compared to the bricks of the 80s and 90s, ridesharing apps have transformed the…

As Americans hunkered down as a result of stay-at-home orders, they flocked to their screens to shop for groceries, home office supplies, nonessential goods, holiday gifts and more. With this, online retail sales grew 32.4 percent in 2020, a total of $791.7 billion in sales over the course of the year. This momentum continued into…

In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published by Total Retail, “A Pricing Reboot: How Optimization Science Can Recharge Your Omnichannel Pricing,” authored by Geoff Pofahl, Ph.D., head of science at DemandTec. Pofahl writes that many of the shoppers who flocked to online channels…

In this interactive webinar, our speakers will be addressing how retailers can prepare their stores for the forecasted surge in demand.

In episode 299 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Michael Stein, head of e-commerce at Coleman Furniture, an online furniture retailer that is part of Renegade Furniture Group. Listen in as Stein discusses how Coleman Furniture is utilizing technology to differentiate itself from the competition, examples of how the company is using artificial…

The impact of the COVID-19 pandemic has been varied across industries, but the way it has shaken up the retail industry draws few parallels. Lockdowns and movement restrictions brought business in physical stores to a trickle and led to changes in buying patterns and consumer preferences almost overnight. Retailers that relied primarily on in-store experiences…