Technology

Retail execution, from “mom-and-pop shops” to mass retailers, has operated with a simple goal in mind: keep products on the shelf and customers satisfied. However, the methods to achieve this goal have undergone a dramatic transformation. What used to be manual processes — literally pen to paper — have evolved into sophisticated systems that leverage…

Regardless of where people shop or how they buy, they want a seamless customer experience, start to finish. They want to feel that their customer journey, from advertisements and shopping to purchase and delivery, is being delivered by a single entity, no matter how many systems are involved behind the scenes. What they want is…

While artificial intelligence isn’t new, it's certainly newsworthy. That’s largely thanks to almost daily headlines calling attention to just how much energy AI demands. Earlier this year, the International Energy Agency (IEA) released its forecast for global energy use through 2026, including, for the first time, projections for power consumption related to AI, data centers…

Quantum computers are perceived by the public as sophisticated computers designed to solve complex problems more rapidly than conventional computers. It’s thought that these types of computers can only be found in a handful of IT companies outside of universities. However, variations have been developed in the last year to two years. There are now…

Simply put, Total Retail Tech brings the right people together for the right conversations. By matching like-minded retail executives, Total Retail Tech enables honest and open discussions about technology and other business challenges. Furthermore, instead of learning about technologies you don’t need or can’t implement, Total Retail Tech matches the right retailers with the right technology providers, saving…

According to IBM's 2024 Consumer Study of over 20,000 consumers across 26 countries, only 9 percent of consumers are satisfied with the in-store shopping experience. Despite the enduring presence of physical stores, this widespread discontent stems from a yearning for more seamless technology integration into consumer journeys. As retailers grapple with the implications of this…

As retailers compete to attract customers and earn their loyalty, the in-store experience is undeniably a key differentiator. Since 80 percent of shopping still happens at brick-and-mortar locations, retailers are rapidly deploying a clever mix of new technologies and redesigned in-store experiences to appeal to consumers. Despite these innovations, however, there is an ever-present risk…

Imagine a time when walking into a store meant being greeted by an associate who knew your size, taste, budget and buying history. Instead of a generic "How can I help you?" they’d say, "How did you like your Hoka running shoes? Would you like to check out the brand's latest pair? It offers the…

Retail companies, especially startups, are understandably conscious of their tech costs. Limited resources mean management can only do so much without breaking the bank. But today’s retail companies rely heavily on technology to grab market share. They can’t afford to skimp on tech like accounting software and point-of-sale (POS) systems if they want to stay…

In the omnichannel retail world, inventory optimization is more important than ever before. Retailers need to get the right products to the right places at the right time to satisfy demand in an efficient and profitable way — no matter how, when or where their customers choose to shop. With this in mind, many retailers…