Technology

This video features a panel discussing retail tech stack build vs buy decisions from Total Retail Tech 2022 in Nashville. Speakers include Dara Meath, Divisional Chief Information Officer, Digital/E-Commerce, Conair; Rebecca Wooters, Chief Digital Officer, Signet Jewelers; Mike Frazzini, Technology Chief of Staff, FTD; and moderator Laura Wheeler, Managing Director, Ankura. A common dilemma for retail organizations is…

In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Alex Galkin, founder and CEO of Competera, a technology company that offers a comprehensive pricing platform. Listen in as Galkin discusses Competera's offerings and why he decided to start the company (0:51), the advice he would go back and give himself when starting the…

When it comes to luxury goods, the perception of exclusivity and premierness are two very important elements. However, the truly paramount aspect of luxury items that allows for the high price point associated with them is their absolute authenticity. If the authenticity isn't absolute, then it's not luxury. Would it be OK if you were…

Like everybody else, I’ve shopped online significantly more often the last couple of years, sometimes out of necessity, sometimes for convenience and, sure, sometimes out of sheer boredom. In fact, over the past 18 months or so, I’ve bought myself three wristwatches online that, truth be told, I didn’t exactly need. Although the popular watch…

Facing a new era of retail in a volatile market, many businesses have had to rapidly expand or strengthen their online presence. Retailers that are thriving are doing so with the help of intelligent automation (IA). In fact, in a recent Deloitte report, 82 percent of sector leaders said “automation wherever possible will be a high priority,” and 67…

Supply chains and logistics have seen seismic shifts forward in recent years. In 2020 alone, companies fast-tracked the digital transformation of their internal operations — and their customer and supply chain interactions — by three years to four years. The digitization of third-party logistics (3PL) providers began in the mid-90s, but the pandemic fueled progress…

Walmart has rolled out a virtual try-on tool that helps shoppers see how a shirt or another piece of clothing would look on their own bodies. It's the latest feature the company has added to its website, and it comes following the acquisition of Zeekit, a virtual fitting room startup. Walmart launched its first iteration of the tool…

In episode 366 of Total Retail Talks, Michael Cleavinger, global commercial data science lead at PepsiCo, discusses the organization's data strategy for both customer and product data, and its unique data collection process. He shares examples of how PepsiCo is leveraging data to inform decision making, as well as how his data science team shares information with other departments across the organization.

Retailers have been under excruciating pressure as inflation, supply chain woes, and recession threatens consumer spending, impacting their bottom line. As a result, many are leaning into promotional sales periods as a way to push inventory to consumers, ensuring they receive a portion of the limited discretionary spending. With the back-to-school shopping season underway on…

When successful larger businesses run into operational stumbling blocks, they're often tempted by enterprise resource planning (ERP) software. Meanwhile, brands on a smaller budget often turn to "single point" solutions to overhaul their operations cheaply and easily. These solutions include order management systems (OMS) and warehouse management systems (WMS). Implementing an ERP system, or even…