Technology

Sam's Club's SVP, Chief Product Officer on Creating a Culture of Innovation
February 21, 2023 at 3:23 pm

Sam's Club is known for being an innovator within the retail industry. In this video clip from Total Retail Tech 2022 in Nashville, Tim Simmons, senior vice president and chief product officer of Sam's Club, speaks about the technology foundation fueling the retailer's culture of innovation. You can watch the full recording of Simmons' keynote session from…

Retail’s Headaches Can Be Alleviated With Automation
February 15, 2023 at 7:17 pm

In 2022, 69 percent of Americans shopped online, and 25 percent of Americans shop online at least once per month. It's estimated that digital spending grew by about 6.1 percent in 2022 compared to the year prior. The most recent data shows consumer spending rising this past holiday season as well, a positive sign for the…

From Supply Chain to POS: Lessons Learned at NRF 2023
February 14, 2023 at 10:30 am

Each year, NRF: Retail's Big Show acts as the curtain-raiser for some of the retail industry’s most advanced and innovative technology solutions. While 2022’s event saw NRF’s return to New York’s Javits Center, attendee turnout remained unusually low due to the world being in the early stages of the post-pandemic recovery. However, 2023 saw attendee…

3 Cybersecurity Trends Shaping Retail in 2023
February 13, 2023 at 8:45 am

As commerce continues to thrive online, maintaining a robust cybersecurity posture has become crucial for retailer survival. According to publisher forecasts, global security revenues in retail are headed for strong growth in the next few years, from $7 billion in 2019 to $12 billion by 2025. A key threat to this potential is the ever-present…

How Shiseido's Digital Strategy SVP is Tracking Customer Data Across Channels
February 2, 2023 at 3:36 pm

Omer Iqbal is the senior vice president of digital strategy and enterprise architecture at Shiseido, one of the top cosmetics companies in the world with a rich portfolio of international brands. While attending Total Retail Tech last fall, Iqbal sat down with our editorial team to discuss how he influences technology decisions at Shiseido, as well…

At the NRF Big Show: 5G Can Do That!
February 2, 2023 at 12:43 pm

The National Retail Foundation's (NRF) annual convention in New York is the best way to get the pulse of the retail sector. This is where the who's who of the retail industry gather to share their thoughts on the business. Listening to top CEOs, analysts, industry veterans, and new startups provides a unique insight into…

Retail in 2023 — How Retailers Are Preparing and Investing for Success
February 2, 2023 at 11:50 am

According to Adobe, total sales revenue reached $211.7 billion during the 2022 holiday shopping season. Consumers returned to stores in droves following a several year hiatus and online sales continued to climb — creating a near perfect storm for many retail businesses. Now, after a successful holiday shopping season, retailers have turned their attention to…

How Wayfair is Prioritizing Innovation in its Brick-and-Mortar Strategy
January 26, 2023 at 5:43 pm

Wayfair is prioritizing innovation across its organization, supported by technology providers like Toshiba Global Commerce Solutions. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Kevin O’Riordan, head of physical retail and supply chain engineering at Wayfair, and Fredrik Carlegren, vice president of marketing and communications at Toshiba Global Commerce Solutions. In…

The Home Depot's VP of Technology: 'Success is Removing Friction From the Customer's Interconnected Journey'
January 25, 2023 at 4:15 pm

The Home Depot is making technology investments to enhance an interconnected shopping journey for its customers. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Muzammil Akram, vice president of technology and store systems at The Home Depot, to learn more about the tools the home improvement retailer…