Technology
In 2022, 69 percent of Americans shopped online, and 25 percent of Americans shop online at least once per month. It's estimated that digital spending grew by about 6.1 percent in 2022 compared to the year prior. The most recent data shows consumer spending rising this past holiday season as well, a positive sign for theโฆ
Each year, NRF: Retail's Big Show acts as the curtain-raiser for some of the retail industryโs most advanced and innovative technology solutions. While 2022โs event saw NRFโs return to New Yorkโs Javits Center, attendee turnout remained unusually low due to the world being in the early stages of the post-pandemic recovery. However, 2023 saw attendeeโฆ
As commerce continues to thrive online, maintaining a robust cybersecurity posture has become crucial for retailer survival. According to publisher forecasts, global security revenues in retail are headed for strong growth in the next few years, from $7 billion in 2019 to $12 billion by 2025. A key threat to this potential is the ever-presentโฆ
Omer Iqbal is the senior vice president of digital strategy and enterprise architecture at Shiseido, one of the top cosmetics companies in the world with a rich portfolio of international brands. While attending Total Retail Tech last fall, Iqbal sat down with our editorial team to discuss how he influences technology decisions at Shiseido, as wellโฆ
The National Retail Foundation's (NRF) annual convention in New York is the best way to get the pulse of the retail sector. This is where the who's who of the retail industry gather to share their thoughts on the business. Listening to top CEOs, analysts, industry veterans, and new startups provides a unique insight intoโฆ
According to Adobe, total sales revenue reached $211.7 billion during the 2022 holiday shopping season. Consumers returned to stores in droves following a several year hiatus and online sales continued to climb โ creating a near perfect storm for many retail businesses. Now, after a successful holiday shopping season, retailers have turned their attention toโฆ
Wayfair is prioritizing innovation across its organization, supported by technology providers like Toshiba Global Commerce Solutions. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Kevin OโRiordan, head of physical retail and supply chain engineering at Wayfair, and Fredrik Carlegren, vice president of marketing and communications at Toshiba Global Commerce Solutions. Inโฆ
In this webinar attendees will hear real-world insights from retail executives on how their businesses are approaching 2023.
The Home Depot is making technology investments to enhance an interconnected shopping journey for its customers. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Muzammil Akram, vice president of technology and store systems at The Home Depot, to learn more about the tools the home improvement retailerโฆ
In todayโs retail environment, few things kill a sale and the customer experience (CX) more than software glitches and 404 error pages. Consumers expect seamless, personalized, on-demand digital solutions. In fact, 86 percent of customers say they would leave a brand after as few as two poor experiences, according to one 2022 study. The pressureโฆ