Technology

Jane Park, CEO and Founder, Tokki | Total Retail Tech 2024
November 1, 2024 at 4:36 pm

This video features a keynote from Jane Park, CEO and founder of Tokki, titled "Why Technology is at the Core of My Entrepreneurial Spirit" from Total Retail Tech 2024 in Charlotte, NC. Consumer tech entrepreneur Jane Park, CEO and founder of Tokki, a new line of TikTok-friendly gift bags that are digitally equipped with QR code…

2024 Retail Technology Report Key Findings: AI Usage and Investments Trend Upward
October 30, 2024 at 8:34 pm

In this bonus episode of Total Retail Talks, Total Retail's Kristina Stidham and Joe Keenan discuss the brand's recently released 2024 Retail Technology Report. Listen in to learn about this annual report, including how data is collected, key findings to emerge from this year’s survey of technology decision-makers from across the industry, and implications for…

How American Freight is Mixing AI With Human Oversight
October 30, 2024 at 4:24 pm

Artificial intelligence (AI) is seemingly disrupting everything in today’s world, including retail businesses. At Total Retail Tech last month, retail martech leaders shared their experiences using AI, from implementation to execution to measurement. Lauri Joffe Turjeman, chief marketing officer at American Freight, spoke with Ron Offir, managing director of retail and consumer products at Deloitte…

Adapting to the Voice-First Future Gives Retailers an Edge in E-Commerce
October 29, 2024 at 4:30 pm

Voice commerce is transforming the way consumers shop and interact with brands, ushering in a new era of convenience, accessibility and personalized buying experiences. With the popularity of voice-activated assistants like Apple's Siri and Amazon.com's Alexa, consumers are adopting a new spoken approach to shopping. For specialty retailers, adapting to this trend isn't just a…

Bealls, Inc. CTO on its Legacy Modernization Journey
October 28, 2024 at 7:21 pm

Bealls, Inc. is a legacy family-owned business undergoing a technology modernization journey. In this video interview, Karen Beebe, chief technology officer of Bealls, Inc., reflects on the company's history, culture and commitment to innovation. Beebe shares how she stays up-to-date on the latest technology advancements for Bealls, Inc., as well as her experience at Total…

Survey Offers Insights Into Retailers' Tech Buying Processes
October 9, 2024 at 4:07 pm

As part of Total Retail's 2024 Retail Technology Report, one of the areas retail executives were surveyed about is the processes within their organizations for vetting and purchasing technology systems. The growing influence of technology across retail businesses, from operations to customer and employee experience, among many other functional areas, requires leadership and decision-makers to…

Total Retail Publishes its 2024 Retail Technology Report
September 25, 2024 at 3:47 pm

Total Retail is pleased to announce the release of the 2024 Retail Technology Report: An Analysis of Market Trends, Buying Behaviors, and Future Opportunities. This annual report serves as a valuable research tool for retailers and brands to help them better understand the technology landscape within the industry, and then apply those learnings within their…

Technology Stacks Retail CIOs and CTOs Can Build to Boost Secure In-Store Shopping Experiences and Sales
September 25, 2024 at 1:10 pm

Retailers have always sought new ways to keep prospective buyers in stores longer to maximize sales. Few would suggest this changing despite the meteoric rise of online and app-driven retail technology in the last decade. Why? Brick-and-mortar stores maintain the highest sales conversion rate, averaging 31.5 percent — easily beating out e-commerce, which averages 3…

A Midyear Review on Retail Technology Trends With Omni Talk Retail
September 9, 2024 at 7:50 am

In episode 464 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Anne Mezzenga and Chris Walton, co-CEOs of Omni Talk Retail, a fast-growing blog and podcast channel providing news, analysis and commentary on the latest trends and issues in the retail industry. Mezzenga is also a speaker at Total Retail Tech 2024, the summit for…