Technology

Quantum computers are perceived by the public as sophisticated computers designed to solve complex problems more rapidly than conventional computers. It’s thought that these types of computers can only be found in a handful of IT companies outside of universities. However, variations have been developed in the last year to two years. There are now…

Simply put, Total Retail Tech brings the right people together for the right conversations. By matching like-minded retail executives, Total Retail Tech enables honest and open discussions about technology and other business challenges. Furthermore, instead of learning about technologies you don’t need or can’t implement, Total Retail Tech matches the right retailers with the right technology providers, saving…

According to IBM's 2024 Consumer Study of over 20,000 consumers across 26 countries, only 9 percent of consumers are satisfied with the in-store shopping experience. Despite the enduring presence of physical stores, this widespread discontent stems from a yearning for more seamless technology integration into consumer journeys. As retailers grapple with the implications of this…

As retailers compete to attract customers and earn their loyalty, the in-store experience is undeniably a key differentiator. Since 80 percent of shopping still happens at brick-and-mortar locations, retailers are rapidly deploying a clever mix of new technologies and redesigned in-store experiences to appeal to consumers. Despite these innovations, however, there is an ever-present risk…

Imagine a time when walking into a store meant being greeted by an associate who knew your size, taste, budget and buying history. Instead of a generic "How can I help you?" they’d say, "How did you like your Hoka running shoes? Would you like to check out the brand's latest pair? It offers the…

Retail companies, especially startups, are understandably conscious of their tech costs. Limited resources mean management can only do so much without breaking the bank. But today’s retail companies rely heavily on technology to grab market share. They can’t afford to skimp on tech like accounting software and point-of-sale (POS) systems if they want to stay…

In the omnichannel retail world, inventory optimization is more important than ever before. Retailers need to get the right products to the right places at the right time to satisfy demand in an efficient and profitable way — no matter how, when or where their customers choose to shop. With this in mind, many retailers…

In 2023, 57 percent of B2C martech leaders said they planned to deploy generative artificial intelligence within the next 24 months, according to a Gartner survey. Marketers are under pressure to get GenAI working on behalf of their organization’s bottom line as quickly as possible. However, many consumers remain wary of AI and the companies…

Retail margins are notoriously tight, so there’s a natural reluctance to invest in new technologies and embrace change. But change has come for the retail industry, and the only path forward for retailers — all retailers — is to implement the new technologies that will enable them to remain competitive. Failure to do so means…

The tides have turned for artificial intelligence in retail, and the stakes are growing: retailers know they must embrace AI or be left behind. As a result, I talk to dozens of C-level retail executives every week about how to best incorporate AI into their business strategy. CEOs and CFOs face heightened interest from their boards of…