Technology
July 20, 2023 at 11:21 am
In today's fast-paced digital world, personalized experiences have become an expectation rather than a privilege. From tailored recommendations on streaming platforms to customized news feeds on social media, consumers have grown accustomed to having their preferences catered to. This desire for personalization has long extended to the retail industry, but recent studies continue to reveal…
July 19, 2023 at 4:35 pm
Generative artificial intelligence isn't a trend, but rather a profound global paradigm shift in the conversational universe. The more than 100 million Open AI users signifies a record-breaking adoption rate in the tech industry. AI experts agree that while this isn't a technological revolution in its own right, it’s definitely an adoption one. For the…
July 18, 2023 at 5:18 pm
Most business leaders now understand that the new class of generative artificial intelligence tools will have an impact on their business. But not everyone has internalized the underlying financial reason why the competitive landscape will rapidly change around them, which is this: there’s no longer a need for the trade-off between quality, cost and speed.…
July 18, 2023 at 4:58 pm
Product lifecycle management (PLM) software has become a necessity for retailers and brands that have partly or fully outsourced their supply chains. The right PLM can help businesses shorten product development cycles, reduce time to market, and control costs, all of which are essential at a time when consumers are demanding more variety than ever…
July 11, 2023 at 10:10 am
It’s clear that artificial intelligence is here to stay. Soon, every piece of software and industry will have AI in it. But, naturally, it’s scary. There's so much unknown and the recent Senate hearings on regulating AI have brought up new fears across every industry. Will jobs get replaced? Why would I ever trust this…
July 10, 2023 at 5:38 pm
In episode 409 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Eldad Rothman, co-founder and chief operating officer of GlassesUSA.com, an independent online eyewear brand. Rothman provides an overview of the direct-to-consumer brand (1:00), the inspiration that led him and his co-founders to start the business (2:00), and the growth potential for GlassesUSA.com in the…
July 5, 2023 at 1:11 pm
Right now, generative artificial intelligence (AI) tools, like ChatGPT, are all the buzz — making many retailers wonder: How can this technology be used to improve the customer experience? The use cases for AI in the CX retail experience are many. AI is especially good serving customers online by responding to simple questions quickly and…
June 29, 2023 at 9:24 am
Software as a Service (SaaS) platforms provide an unparalleled ability to increase connectivity amongst employees, which has already had a huge impact on the retail industry. More connectivity allows different teams — from the corporate level all the way to the sales people on the floor — to communicate seamlessly. This is not only better…
June 22, 2023 at 12:08 pm
Direct-to-consumer (DTC) brands and legacy retailers are looking to increase profitability, and they can do so by improving operational processes and reducing inefficiencies. Focusing on profitability should, in theory, always be the case, but it is especially true today as economic headwinds have retail executives focused on operational cost-savings more than growth. DTC brands are…
June 22, 2023 at 9:08 am
Generative artificial intelligence (AI) has become the technology to watch, and major retailers are starting to leverage this breakthrough new tech. Insider Intelligence reports that Walmart is using generative AI for its “Text to Shop,” which lets customers add items to their shopping cart by texting or speaking the item they’d like to purchase. Instacart is…
