Technology

Google has teamed up with Ray-Ban maker Luxottica in a bid to turn its internet-connected Glass spectacles into a widely available, stylish consumer product. In a statement on Monday, Luxottica, the world's biggest eyewear maker, said it had agreed to design, develop and distribute Glass eyewear, which so far has only been available as an expensive prototype in the U.S. Google Glass is a small stamp-sized screen attached to a pair of spectacle frames. It can record video, access email and retrieve information from the web by connecting wirelessly to a user's cell phone.

Despite excitement from the business world, consumers aren't keen on the latest innovations in retail advertising. A whole new category of technology has sprung up to serve "omnichannel" retailers, who combine online analytics with brick-and-mortar sales. They do that by connecting to a consumer's smartphone while they're in-store. And consumers are wary. According to a survey of 1,042 consumers conducted by consumer feedback company OpinionLab, 77 percent of respondents find in-store tracking unacceptable, and 81 percent said they don't trust retailers to keep data private and secure. Blame Target for that one.

This webinar discusses the trends that are impacting the world of omnichannel eCommerce and how you can deal with them.

The buzz and hype surrounding 3-D printing can make it hard to separate fact from fiction, but one thing is for sure: 3-D printing has the potential to transform shopper expectations and retail supply chains. Begin with the premise that in a world where 3-D printers and their amazing capabilities are commonplace, do consumers even need a retailer such as Amazon.com in certain categories? It's not as crazy as it sounds considering 3-D printers are quickly giving potential Amazon customers the ability to make products for one-third the price while also experiencing the pride of creating something.

With digital commerce attracting a lot of attention, it's sometimes easy to forget just how valuable physical retail remains. While tech gurus like Silicon Valley entrepreneur and venture capitalist Marc Andreessen may predict the impending doom of offline stores, there's no evidence that, in the highly tactile fashion industry, sales at physical retail stores won't continue to dominate as a proportion of total sales volume. 

The retail battle is on: To help shoppers sort through the noise of the web, discover new products and receive an individualized or special shopping experience like that found in a high-end store, online retailers have pulled out all the stops. In addition to adopting product recommendation technologies aimed at providing an Amazonian shopping experience, some retailers are focusing efforts on the product mix.

I recently wrote about the backlash some retailers have experienced while trying to raise money through crowdfunding platforms like Kickstarter. Because the Securities and Exchange Commission has yet to approve the final rules for "equity crowdfunding," the money raised through sites like Kickstarter is essentially a donation. Creators seek funds for a specific project and typically offer goods or services in return, but those who back the project receive no stake in the enterprise. And not everyone thinks for-profit businesses should take donations.

As retailers expand services to support a variety of products, they must find ways to build relationships through computers and mobile devices, as well as turn negative events (e.g., product failures) into opportunities. As demands grow, retailers look to field techs, often the only touchpoint post-sale, to improve customer satisfaction and build brand loyalty. 

Retail sales fell 0.4 percent in January as cold weather slowed shopping and auto buying.Economists had forecast a 0.1 percent increase, according to a survey by FactSet.Sales of motor vehicles and parts fell 2.1 percent last month from December. Excluding sales of motor vehicles and parts, sales were flat, the

No industry has been more transfigured in the past year than retail. Stores now behave like websites, tracking consumers as they browse. American malls have pretty much died (but may be on their way back to life). And in some parts of the country you can have your milk and eggs delivered to your home, along with your new iPod, on the same day. Those who lead the field strike the right balance between physical and digital, experience and affordability, and convenience and quality.