Technology
October 26, 2023 at 4:24 pm
Scott Devlin was named chief information officer of The Vitamin Shoppe in January 2023. Devlin spoke on a panel at Total Retail Tech in Denver last month, discussing the emerging technology that needs to be on retailers' radars. In this video interview from the event, he shares how he's transitioned into the C-suite position since taking on…
October 24, 2023 at 11:59 am
As artificial intelligence tools go mainstream and companies look to harness their full potential, it’s logical for online retailers to integrate the technology into their selling strategies. E-commerce already offers key benefits around data collection, and AI’s capabilities promise to make vendors smarter and more agile in improving their approaches. However, that doesn’t mean that…
October 18, 2023 at 12:49 pm
Many CFOs don't have a firm grasp on how to budget for technology costs in a rapidly advancing ecosystem since, traditionally, finance and technology have operated in silos. This has got to change if CFOs are going to be able to budget for the true costs of technology. To glean some insights on how this…
October 17, 2023 at 10:03 am
The artificial intelligence-enabled e-commerce solutions market size is projected to reach $16.8 billion by 2030, growing at a rate of 15.7 percent CAGR in the next eight years. AI is an asset to companies, providing relevant data and insights that can help retailers improve financial performance and customer satisfaction. However, it's crucial that companies couple…
October 16, 2023 at 3:36 pm
Dr. Seth Dobrin, founder and CEO of Qantm AI, a consultancy which provides robust data governance solutions to ensure data accuracy, integrity, and security, presented a keynote presentation at Total Retail Tech last month in Denver. Among a multitude of talking points, Dobrin addressed the ways that retailers and brands must be thinking about how…
October 13, 2023 at 3:44 pm
This video features a keynote from Joe Megibow, CEO of Bright Cellars, titled "Why This CEO Opted for an 'Off the Shelf' Technology Solution" from Total Retail Tech 2023 in Denver. When Bright Cellars was launched over six years ago, there were few “off-the-shelf” solutions available for a subscription business. Over time, Bright Cellars built an entirely proprietary…
October 12, 2023 at 3:39 pm
Customer service has crossed a threshold thanks to the rapid ascent of generative artificial intelligence. Retailers can tap the powers of generative AI to automate internal and external customer service processes, improve and personalize experiences, and elevate problem-solving. However, integrating generative AI into customer service processes requires careful planning and implementation. Decision-makers must develop a…
October 11, 2023 at 3:56 pm
Every retailer with a well-run transportation fleet regularly reviews its operational and systematic data to identify key trends and opportunities to improve its overall efficiencies and the bottom line. However, with so much change taking place within the transportation and equipment finance industries, how can retailers be sure they're evolving and adapting in the right…
October 11, 2023 at 2:05 pm
This video features a panel discussing generative artificial intelligence (AI) from Total Retail Tech 2023 in Denver. Speakers include Sree Sreedhararaj, senior vice president, chief technology officer, Sephora; Hani Batla, chief information and technology officer, Adorama; Jenna Posner, chief digital officer, Solo Brands; Jim Forester, chief information officer, Kendra Scott; and moderator Brendan Witcher, vice president, principal analyst, Forrester. A panel of…
October 11, 2023 at 1:09 pm
This video features a keynote from Dr. Seth Dobrin, PhD, founder and CEO of Qantm AI, titled "How Retailers Can Use AI to Transform Their Businesses ... Responsibly" at Total Retail Tech 2023 in Denver. Artificial intelligence is reshaping the retail industry. The technology holds incredible promise, but security and privacy incidents diminish public trust and draw attention…
