Technology
March 17, 2017 at 10:45 am
As retailers become more skilled at harnessing big data to build predictive intelligence capabilities, they will learn to create more personalized customer experiences and drive operational efficiencies throughout their organization. Savvy retailers already employ artificial intelligence (AI) to create distinctive and transformative shopping experiences. For example, the Amazon Echo, a hands-free, voice-controlled digital assistant, lets…
March 8, 2017 at 4:36 pm
In the Winter 2017 issue of Total Retail, we asked our editorial advisory board what advice they would give to retailers to help them have a successful year. Below are some of their answers (click here for a full list of of our editorial advisory board, including their titles and companies): Peter Cobb: Pick five to…
March 8, 2017 at 10:49 am
New technologies powered by “always on” Wi-Fi connections, social networking platforms and the Internet of Things have given consumers the power to dictate the terms of their relationships with retailers. Their behaviors, preferences and, most importantly, shopping habits are changing rapidly as they access a seemingly ever-expanding array of channels to connect with their peers,…
March 3, 2017 at 10:01 am
In this interactive webinar, our expert speakers will address the importance of a strong customer retention strategy and so much more.
March 2, 2017 at 10:59 am
Amazon.com announced Wednesday its Web Services platform (AWS) is back to normal. However, the company has yet to offer an explanation as to why its S3 service went down. Business Insider reports that during the four-hour disruption, 54 of the internet's top 100 retailers had a decrease of 20 percent or greater in site performance, and…
February 28, 2017 at 11:03 am
Amazon.com announced Wednesday its Web Services platform (AWS) is back to normal. However, the company has yet to offer an explanation as to why its S3 service went down. Business Insider reports that during the four-hour disruption, 54 of the internet’s top 100 retailers had a decrease of 20 percent or greater in site performance, and […]
February 27, 2017 at 9:39 am
What separates luxury retailers from the pack? Is it the products they sell? The quality of the materials? Careful, elegant design? The clientele? The in-store experience? The customer service? Chances are, you're nodding along with all of those options. That's because a luxury brand is about far more than just its products. A nice, pithy…
February 23, 2017 at 9:43 am
Lucky Shoes is a retailer with a long history. The company has been in business for almost 100 years, and started with one store. Lucky Shoes now operates four stores in its native Ohio, as well as selling its products at eight New Balance stores and two Stride Rite stores. As Lucky Shoes grew, so…
February 16, 2017 at 2:26 pm
Lucky Shoes is a retailer with a long history. The company has been in business for almost 100 years, and started with one store. Lucky Shoes now operates four stores in its native Ohio, as well as selling its products at eight New Balance stores and two Stride Rite stores. As Lucky Shoes grew, so […]
February 16, 2017 at 10:18 am
Consumers receive an average of 88 emails every day — sales, offers, coupons codes, etc. So, how does a retailer stand out in such a crowded space? For Cosabella, a luxury lingerie, sleepwear, swimwear and apparel company, artificial intelligence (AI) has helped. Cosabella is a 30-plus year-old, family-owned retailer with an Italian heritage. The company began working…
