Technology
As consumers continue to incorporate technology into every aspect of their lives, itโs become abundantly clear that digital is in the driverโs seat. While technology may streamline and modernize the consumerโs retail journey, itโs vital for automation to be convenient and personalized to lay a foundation for consumers looking to seamlessly integrate state-of-the-art retail experiencesโฆ
Wal-Mart is deploying new Scan & Go technology that allows shoppers to purchase items in-store without waiting in a line or using a register. Shoppers scan the barcodes on items they're purchasing and click a button on their smartphones to pay. When exiting the store, they show a digital receipt to the store greeter. Andโฆ
Wal-Mart is deploying new Scan & Go technology that allows shoppers to purchase items in-store without waiting in a line or using a register. Shoppers scan the barcodes on items theyโre purchasing and click a button on their smartphones to pay. When exiting the store, they show a digital receipt to the store greeter. And [โฆ]
As retailers know, much of Amazonโs success can be credited to its many innovations, from supply chain to customer experience to merchandising and more. To keep pace with the e-commerce leader and its many technology innovations, retailers have started to implement new technology capabilities of their own. In the chart below, taken from Total Retail'sโฆ
Weโve all seen the landmark acquisitions happening this summer: Amazon.com announced its $13.4 billion purchase of Whole Foods, and Wal-Mart is building out its online retail fashion business by buying Bonobos. The recent buying spree is no coincidence. Very few retailers have a full understanding of both online and brick-and-mortar, but the new reality isโฆ
Etsy has appointed Mike Fisher as its chief technology officer, effective immediately. As CTO, Fisher will be responsible for evolving the companyโs technology strategy, scaling its IT systems and infrastructure, deepening machine learning expertise, and driving execution on a road map to help create the world's โbest buying and selling experience.โ Fisher has more than 20 yearsโฆ
When it comes to interacting with retailers and brands, there are two things which customers crave: convenience and ease of use. Convenience, in that a customer expects to be able to reach the store or brand whenever they want to, wherever they are. They also want that point of contact to be uncomplicated and easyโฆ
When it comes to interacting with retailers and brands, there are two things which customers crave: convenience and ease of use. Convenience, in that a customer expects to be able to reach the store or brand whenever they want to, wherever they are. They also want that point of contact to be uncomplicated and easy [โฆ]
Blue Apron announced this week a change in leadership. CNBC reports Co-Founder and Chief Operating Officer Matthew Wadiak is out as COO, and will transition to a senior advisory role. "As a co-founder and member of our executive leadership team, Matt Wadiak has played an instrumental role in driving forward Blue Apron's mission to make incredibleโฆ
The idea of "conversational commerce" has gained traction in recent retail conversations, particularly emphasizing the rise of online technology like chatbots and how retailers are using them to engage customers. The term, coined by ex-Uber, ex-Google product and UX designer Chris Messina in 2015, continues to grow in popularity in many retailersโ strategies, but aโฆ