
Technology

Despite the growing omnichannel nature of today’s consumers, many retailers aren't including omnichannel executives in the technology buying process. This was a key finding from Total Retail's latest survey and report, The 2017 Retail Technology Report: An Analysis of Trends, Buying Behaviors and Future Opportunities. The report, which was produced in conjunction with Radial, features the results of…
Artificial intelligence (AI)-enabled sales technologies have made predictive selling a reality by combining data and analytics to drive sales success. AI can help salespeople prioritize leads and make relevant product or service recommendations using data science to provide guidance. This frees sales teams to focus on the art of sales and build relationships that lead…
In episode 117 of Total Retail Talks, Total Retail editors Caitlin Sullivan and Joe Keenan discuss the brand's latest research report, The 2017 Retail Technology Report: An Analysis of Trends, Buying Behaviors and Future Opportunities. Key findings from the report are discussed, including retailers’ cautious approach to investing in emerging technologies. Learn more about the…
With all of the hype surrounding technologies such as machine learning, drones, and others that are going to disrupt the retail industry, it might come as a surprise that retailers are most interested in investing in marketing automation in the next 12 months. Compare that with robotics, the least likely tech that retailers will be…
Wal-Mart Stores Inc. said last week it's rolling out shelf-scanning robots in more than 50 U.S. stores next year, to replenish inventory faster and save employees’ time when products run out. While Wal-Mart has been testing shelf-scanning robots in stores in Arkansas, Pennsylvania and California for the past three years, by the end of January,…
In a session this week at the Teradata Partners Conference in Anaheim, Calif., Stephen Brobst, chief technology officer of Teradata, and Heidi Daniels, director, analytics and visualization technologies, Wal-Mart, discussed how the retail chain is using visualization to turn data into action. Brobst kicked off the discussion by stressing the importance of making data visual…
The inaugural Shoptalk Europe brought hundreds of speakers and thousands of delegates to Copenhagen to debate the future of retail. The huge diversity of ideas and discussions reflected the fundamental changes and challenges facing the industry, and how the retail experience is evolving to be smarter, easier and better. Smarter: Artificial Intelligence and the Smart Commerce Revolution…
In today’s retail environment, embracing digital transformation isn’t a choice — it’s a requirement. Future-proofing networks is the only way to stay competitive these days, and those not already optimizing the digital journey will be disrupted. Beyond the retail apocalypse headlines — which are misleading, by the way — network inefficiencies affect today’s bottom line, too. Recent…
Despite predictions that the end of brick-and-mortar is near, we’re seeing more and more brands that are continuing to invest in it. Alibaba is just the latest e-commerce company to expand its presence into brick-and-mortar, with Square recently announcing its first physical shop location. These announcements come in the wake of Amazon.com's industry-changing purchase of…
In a session yesterday at the Teradata Partners Conference in Anaheim, Calif., Ken Casey, data warehouse coordinator, and Caden Schaefer, senior developer/database analyst, both of Whole Foods Market, detailed the grocery retailer’s database move to Teradata IntelliCloud, the analytics solutions company’s secure managed cloud offering that provides data and analytic software as a service (SaaS).…