Technology

The holiday shopping season presents a prime opportunity for retailers to acquire new customers.

Matching the right product with the right customer requires creating and executing a tailored assortment in each location.

An overwhelming majority (95 percent) of U.S. consumer goods and retail CEOs are confident about the growth outlook for the global economy, the industry and their companies over the next three years, despite potential technological risks, according to a recent survey by KPMG LLP, the U.S. audit, tax and advisory firm. In other parts of…

The future is now. This thought went through my head several times this week at Shop.org in Los Angeles, especially when I was sampling some of the virtual reality (VR) immersive experiences that were on display on the trade show floor. The VR experiences I've demoed in the past have been proof of concepts designed…

Disney has built its iconic brand on delivering magical experiences to consumers, from its theme parks to its entertainment business (movies, TV shows) to its licensed merchandise. The fourth division of the business, retail, was more challenged in accomplishing this goal. In a keynote presentation yesterday at the Shop.org conference in Los Angeles, Michael White,…

Imagine this: A shopper walks into an apparel store looking to find the perfect pair of jeans and top for a night on the town. Instead of the shopper stressing over finding the right ensemble without any help, a store associate opens up the customer’s shopping profile on an enterprise mobile device and identifies a…

It may seem to be something of a cliché, but it's nonetheless true: now that communication is driven by social media and technology, many feel they can “say” anything that's on their mind, no matter how politically incorrect (a popular expression these days) the message may be. This is an issue that really touches all…

Virtual and augmented reality (VR/AR) have come a long way in a short while. Businesses across the world are embracing the use of AR/VR technology by tailoring their products for the virtual sphere. Within the next four months, it's possible that over 8,600 brick-and-mortar stores will shut down due to the rise of e-commerce. V-commerce…

Have you ever heard of XRC Labs, the innovation accelerator for the retail and consumer goods industries? If not, you may want to get to know it. It's doing some pretty interesting things with retail technology. Each year, XRC Labs runs two 14-week programs designed for startups in the retail technology space. XRC Labs provides…

With brick-and-mortar retailers struggling from online competition, every point of differentiation helps. Data makes that possible.