Supply Chain
Cyber risk in retail isn't a new concept. Retail is one of the most targeted industries when it comes to cyber attacks. In fact, over 50 percent of global retailers were breached in the last year. Given the sensitive customer data these organizations often possess (e.g., credit card information and personally identifiable information), itโs notโฆ
Costco is teaming up with delivery startup Instacart to test free delivery of prescription drugs to its members. The pilot program is limited to California and Washington state, according to two people familiar, and includes delivery to a Costco memberโs home or office. One Costco member who has used the service told CNBC that heโฆ
Did you know the top three words fashion executives use to describe the industry are digital, optimistic, and fast? This was just one of many findings from Mckinseyโs State of Fashion 2019 report, and it makes perfect sense. The metabolism of the fashion industry keeps getting faster: mega brands associated with fast fashion can restockโฆ
Rising consumer expectations for fast (and oftentimes free) order delivery have forced retailers and brands to adjust how their supply chains operate. Automation within the supply chain has become necessary to compete in today's speed-driven environment. Therefore, retailers are investing in technology systems and solutions, including robots, artificial intelligence, machine learning, order and inventory managementโฆ
Products? Prices? Websites? Thereโs not a lot of difference, really. With so much the same today in business-to-consumer (B-to-C) e-commerce, what really makes the online customer loyal to a retailer? UPS posed this question to consumers worldwide as part of the 2019 Pulse of the Online Shopper study. Respondents made their feelings perfectly clear. Transparencyโฆ
Clothing rental service Rent the Runway is temporarily halting accepting new customers or new orders while its tries to fix major operational problems that have caused it to delay or cancel orders, angering legions of its customers. Chief executive Jennifer Hyman told customers in an email on Friday that the delays, which started on Sept. 13, stemโฆ
Every retailer and shipper is constantly trying to keep up with Amazon.com. Some are even chasing the ultimate accomplishment of surpassing the online retail giant. Similarly, even Amazon pushes itself to be the best, as it knows that with each conquered goal there's higher expectations from customers waiting for it. As retailers imagine Amazon flippingโฆ
When it comes to the apparel industry, there's a โgapโ in how much water is used in their manufacturing processes and how much water could be saved. According to an article in Bloomberg, Gap Inc. CEO Art Peck is pushing for his company to reduce water waste and look for ways to reduce water usage.โฆ
Hardly a day goes by without the issue of waste appearing in the media. Its impact on the environment is becoming increasingly visible, driving changes in consumer behavior and threatening companiesโ license to operate. A Long-Term โDual Challengeโ for Retailers Retailers have been pushing hard to take on big issues like wasted packaging, plastic, foodโฆ
The race is on. In a bid to capture increased wallet spend, brands around the globe, over 57 percent of them in fact, are racing to launch direct-to-consumer (D-to-C) channels. This explosion marks a shift in the way products are sold, disrupting established industries and causing a fundamental change in brandsโ relationships with consumers. But perhapsโฆ