Supply Chain

Why Digital Identities Are the Key to Protecting Brand Authenticity and Integrity
February 6, 2023 at 11:34 am

For the 2021 holiday season, shoppers and retailers worried about inventory shortages and shipping delays, but for this most recent holiday season, many brands were dealing with an excess of product. At the same time, organized retail theft is on the rise, with 57 percent of retailers reporting an increase in 2022 year-over-year, according to…

Why the Customer Experience is Crucial to Social Commerce Success
February 6, 2023 at 10:59 am

Amidst skyrocketing digital advertising costs and uncertain macroeconomic conditions, direct-to-consumer (DTC) brands that once relied primarily on social advertising to drive customer acquisition are now seeking new ways to reach consumers. Companies like cosmetics maker Jones Road Beauty are shifting ad spend from early DTC mainstays Facebook and Instagram to platforms like TikTok that drive…

Supply Chain Compliance: Why Product Provenance Matters
February 1, 2023 at 2:10 pm

With a new year upon us, one of the first things on the horizon for the industry is the introduction of the Supply Chain Due Diligence Act, which went into effect on Jan. 1 in Germany. The legislation aims to improve the international human rights situation by making it legally binding to ensure certain standards…

Why Lack of Inventory Transparency May Be Hindering Your Business Growth
January 31, 2023 at 12:35 pm

Calculating how much inventory to keep on hand can sometimes feel like a Goldilocks story. Too much inventory and you’re left with wasted product. Not enough inventory and you’re left with unhappy shoppers and lost profit. Oftentimes, the amount of inventory on hand is a result of supply chain issues, of which there has been…

Turning a Return Into an Opportunity 
January 25, 2023 at 4:56 pm

Online shoppers have come to count on not only free shipping, but free returns as well. Experts say retailers can expect, on average, about $158 billion of merchandise sold during the recent holiday shopping season to be returned. While some brands are rethinking their return policies, shortening the return window, or even charging a return or restocking fee, there's a bigger picture to consider.  There’s…

Delivery Status for 2022: Chaotic. What Will 2023 Be?
January 25, 2023 at 12:31 pm

Delivery expectations have surged since the beginning of the pandemic, requiring innovative solutions to make shopping easier for the customer, regardless of what they’re buying. Delivery also plays a major role in customer purchasing decisions, especially during the holiday season. According to Oracle, 47 percent of global shoppers say the time it takes to get…

How End-to-End Warehouse Solutions Can Help Navigate 7 Disruptive Supply Chain Trends in 2023
January 23, 2023 at 4:37 pm

Even though it might not always seem like it, things are getting better across global industry supply chains that have been impacted since the pandemic. As shipping ports are easing up, companies are proactively investing in new technologies and building contingency plans in hopes of making their supply chains more resilient and agile. As we…

4 Ways Retailers Can Succeed in 2023
January 19, 2023 at 7:14 pm

In Charles Dickens’ treasured story, "A Christmas Carol," Ebenezer Scrooge peers into his past, present and future, learning valuable lessons from his mistakes and emerging a better man. Thankfully, retailers don’t need a visit from three ghosts to make wiser choices in the new year. As retailers face down a looming recession, here’s what they…

4 Key Trends and Technology Impacting Grocery Retail
January 16, 2023 at 12:47 pm

Last year took grocery retailers for a wild ride as the industry worked to please shoppers amid turbulent times. The pandemic refused to go away. Inflation was higher than it has been in 40-plus years. Supply chain snarls continued. So, too, did the labor shortage. All these factors and more took a toll on the…

The Value of High-Value Goods: E-Commerce’s Next Big Bet
January 10, 2023 at 6:00 pm

Throughout the pandemic, we witnessed a massive surge in e-commerce and acceleration in digital transformation by many companies that had been, up until then, slow adopters. Online ordering for everything from groceries to toilet paper to fitness equipment and home office furniture became the norm â€” and has only recently slowed down after businesses were finally…