Store Design

Creating a Brilliant Customer Experience Across All Channels
January 27, 2017 at 8:00 am

A recent Deloitte survey on consumer holiday shopping plans contained some interesting news for brick-and-mortar retailers. While online purchases continue to nibble away at in-person shopping margins, consumers are seeking the best of both worlds. In greater numbers, they’re visiting stores to check out products before purchasing online, or purchasing online and picking items up…

J.C. Penney is Attracting an Unlikely Demographic: Millennial Moms
December 2, 2016 at 9:44 am

An unlikely demographic is shopping at J.C. Penney — millennial moms. This group of women accounts for 45 percent of the retailer’s revenue, and is driving much of the growth in the company's sales and customer count. Sheeba Philip, J.C. Penney's vice president of marketing strategy and communications, told CNBC, "We want to be able…

Fresh Store Display Ideas for the Holiday Season
November 18, 2016 at 12:49 pm

That time of year is fast approaching — the time when consumers flock to shops to buy presents for loved ones. It’s also a time when retailers are swept off their feet with all of the things they need to do to keep their shop functioning over the festive period. That’s why it’s time to start…

Bed Bath & Beyond to Serve Wine and Beer
November 10, 2016 at 10:34 am

Shopping for home goods and accessories is about to become a little more fun in Brooklyn, NY. Bed Bath & Beyond plans to add a restaurant serving wine and beer in its 120,000-square-foot Liberty View Industrial Plaza store. Shoppers can now sip a refreshing beverage as they browse the aisles for blenders, vacuums or towels.…

SKECHERS Opens Flagship Store in One World Trade Center
November 1, 2016 at 12:37 pm

Late this summer, lifestyle and performance footwear brand SKECHERS announced it was opening a flagship retail store inside the World Trade Center's new shopping district. The store is SKECHERS’ fifth in New York City, and will be an integral part in the launch of the new retail center in Lower Manhattan. Total Retail interviewed George…

Macy's to Open LensCrafters in Department Stores
October 14, 2016 at 9:41 am

Macy’s is reportedly planning to open LensCrafters outposts in 40 percent of its stores by the end of 2017. Eighty locations will be open by the end of this year. The LensCrafters shops will have optometrists on-site, as well as high-end frames from designers including Ray-Ban, Oakley, Prada, Dolce & Gabbana, Michael Kors and Burberry,…

Kohl's Adds Beauty Departments to All Locations
August 24, 2016 at 11:07 am

As part of a turnaround plan, Kohl’s has added beauty departments to all its 1,100 stores. Brands like Lorac, Pür, Bliss and theBalm will be sold in the new departments, which range from 670 to 1,000 square feet depending on the location. Kohl’s also moved hair dryers and irons from the home section into the…

A Look Inside Garnet Hill's Mobile Boutique
August 18, 2016 at 9:30 am

Garnet Hill, a lifestyle brand selling home and apparel products based in New Hampshire, is shaking up the traditional brick-and-mortar shopping experience. After opening a seasonal shop in the Hamptons last summer, Garnet Hill decided to take its product on the road in a mobile boutique this summer. “It’s a showroom, boutique and marketing platform…

Retail Video Spotlight Series: STORY
August 17, 2016 at 10:42 am

Welcome to the first video in our new Retail Video Spotlight Series. The first series is all about concept stores. Today, we're talking to Rachel Shechtman, founder of STORY, a retail store in New York City that takes the viewpoint of a magazine, changes like a gallery, and sells product like your standard brick-and-mortar store. Hear…

MoMA Renovates Store to Improve Customer Experience
July 28, 2016 at 10:18 am

The Museum of Modern Art (MoMA) in New York City has been attracting visitors since it opened in 1929. The museum's evolving collection includes almost 200,000 pieces from the around the world. To support the museum’s mission of making good design accessible to the public, the MoMA…