Social Media Marketing

Sears Engages Customers With Facebook Face-Off
September 27, 2011

Sears is leveraging social media to literally give consumers exactly what they want by letting them vote for which items will be featured on its online local ad. Sears is giving customers the chance to be heard and choose which offers they want to see in the next online local ad through its Local Ad Faceoff application on its Facebook page.

Oscar de la Renta Plans Facebook E-Commerce Initiative
September 27, 2011

The fashion design house of Oscar de la Renta has emerged as one of the leaders in social media marketing within the fashion industry and, though best known for $4,000 cocktail dresses, plans to be a leader in social media commerce as well. "We expect Facebook will become a major channel of e-commerce," says CEO Alex Bolen, in a wide-ranging interview with Lauren Indvik for Mashable.

Where Wal-Mart is Headed in Social, Mobile Retailing
September 23, 2011

Wal-Mart Labs Senior Vice President of Global E-Commerce Anand Rajaraman took the stage at Ad Age Digital in San Francisco to explain why exactly the world's largest retailer would buy a social media startup.

H&M's Social Media Time Warp
September 21, 2011

Apparel retailer H&M is utilizing social media by running a contest on Facebook in conjunction with the launch of its new 1970s Chic clothing collection. In the promotion, fans are encouraged to upload a photo of him or herself dressed in 1970s fashion. After uploading the image, the user can add a filter to the photo to give it a vintage look and share it on his or her Facebook wall.

Effective Strategies for Facebook Wall Posts
September 14, 2011

Those in the retail industry understand just how important it is to have a strong, engaging Facebook presence. The social network is the optimal resource to spread news, drive awareness and create buzz among fans.

Nielsen Finds Almost 75% of Active Social Networkers Shop Online
September 14, 2011

Nielsenโ€™s third quarter study, State of the Media: The Social Media Report, examines the increasing influence of social networking on consumers and points to trends that bode well for businesses active in the social media space.

5 Takeaways From a Career in Cross-Channel Retail
September 14, 2011

Bill Bass, president and CEO of Direct at women's apparel retailer Charming Shoppes, took a step back yesterday at the Shop.org Annual Summit in Boston to reflect on five lessons he's learned from the 15 years he's spent in the retail industry, including stints at Landsโ€™ End and Fair Indigo.