Social Media Marketing

Listen in to learn what visual commerce is, the importance of it, how to prove it’s worth, and best practices around it.

Burberry Group Plc’s new spring-summer collection will vanish after only a day — on the Snapchat messaging application. Pictures of the new range will be shown on the luxury-goods brand’s Snapchat channel for 24 hours starting 7 p.m. on Sept. 20. And using the app so beloved of teenagers, they will disappear after the collection…

Facebook launched a host of changes to make business pages more effective when accessed on mobile devices, including a new Shop section. Other changes include new and more prominent call-to-action buttons. And this may be only the beginning of a new push to cater to businesses. Facebook explained it was adding new features to Pages to…

Back to School (BTS) represents big business for retailers as consumers spend billions of dollars preparing kids for the upcoming school year. The second largest shopping season, BTS also serves as the transition into the all-important fall/winter product line. While retailers will certainly be judged on their BTS revenue, industry leaders have another, equally important…

Back-to-school has become one of the biggest shopping events of the year — second only to the holiday season. That means retailer competition to capitalize on seasonal spending is high, especially with average back-to-school sales growing 42 percent in the past 10 years. That’s why it behooves retailers to think strategically and move quickly to…

CARiD, an online retailer of aftermarket auto parts, is using social media to establish its brand as a community for its niche target consumers. The retailer's strategic use of social media has earned it close to 2 million Facebook likes, more than 70,000 followers on Google+, 9,000 subscribers to its YouTube channel, and more than…

The eBay discussion boards contain many reports of a drop in sales by individual sellers. Unfortunately, eBay took away sellers’ ability to track traffic, so it's difficult to pinpoint the root causes of the decline. eBay admits it has a problem, revealing two weeks ago that its active-buyer growth rate was down 2 percent from…

It was just one Facebook/Instagram post among many, but Bugaboo's pairing of a running stroller and a bikini-clad fashion model has sparked plenty of laughter and derision from its target market. In the photo, 23-year-old Dutch model Ymre Stiekema is seen running with her two-year-old daughter while wearing what appears to be a black-and-white bikini…

Last month, Pinterest debuted what might be a shopper’s ultimate dream: Buyable Pins. Gone are the days of clicking on the pin of something you’d like to buy and hoping it takes you to a website where you can purchase it. Soon, with the click of a pin, buyers will have immediate access to purchasing…

While paid search and email marketing still top retailers’ list of effective customer acquisition channels, social media has moved up the ranks to become an important tool for engaging with and attracting new customers. According to the State of Retailing Online 2015, conducted by Shop.org, Forrester Research Inc. and Bizrate Insights, 25 percent of retailers…