Social Media Marketing

2016 Holiday Planning Starts With Lessons From 2015
March 1, 2016 at 11:22 am

It’s never too early for retailers to start prepping for the holiday shopping season, even though they've just put a cap on their 2015 efforts. In fact, the proximity to 2015 campaigns could provide a base for 2016 strategies via important lessons learned. A quick glance at Kenshoo’s 2015 Online Retail Seasonal Report shows a…

New Balance's Changing Marketing Strategy
February 29, 2016 at 9:50 am

In episode 26 of Total Retail Talks, Patrick Cassidy, who leads global digital brand marketing and social media content strategy for New Balance, the athletic footwear, apparel and accessories brand, discusses the company's shift from a point-in-time marketing approach to a consistent, year-round conversation with consumers, and the role content plays in this new strategy.

Kohl's Taps Celebrities, Consumer-Generated Content and Periscope for Oscars
February 9, 2016 at 10:30 am

Kohl’s is pairing social activations and live streaming with a sponsorship for this year’s Academy Awards, sharing an in-depth viewing experience and party preparation ideas in the days before the broadcast. Saturday Night Live actress Vanessa Bayer will be appearing in Kohl’s content on social media, which provides followers with various guides to hosting an Oscars…

5 Stories That Generated the Most Discussion in 2015
January 6, 2016 at 9:49 am

What follows is a list of the Total Retail content in 2015 that generated the most reader comments. You’ll see that our readers are highly engaged when it comes to content on shipping rates — who isn’t when it has such an impact on your bottom line — social media marketing, payment options and cooperative…

Winning the Hearts of Generation Z
January 5, 2016 at 10:47 am

Retailers, it’s time to get your collective heads around Generation Z. This digitally savvy and demanding demographic is beginning to make its presence felt. Gen Z, or those born after 1995, already contributes $44 billion to the American economy each year. According to a report by advertising firm JWT, over 70 percent of parents say…

5 Tips for Using Twitter to Drive Sales
January 5, 2016 at 9:38 am

With the holidays over, businesses will have to work hard to attract shoppers to their stores. Therefore, it’s not surprising that retailers are getting better at using a sophisticated marketing mix to create engagement and conversions. That mix includes social media, mobile and digital campaigns. Twitter is especially geared to help retailers target customers. With keywords,…

Free Webinar: 2016 Retail Email Trends
December 28, 2015 at 4:32 pm

In this fast-paced, interactive webinar, our expert panel will discuss 2015 successes and look forward at retail email trends for 2016.

Target's Fashion Blunders in Social Media
December 16, 2015 at 11:55 am

Fashion is a strength of Target, especially compared to Wal-Mart and Sears. Not only has the brand owned the label “Cheap Chic,” it's brought to market some fashion collaborations that were so successful they sold out in an instant and/or crashed the site — Missoni, Lilly Pulitzer. Of course, not all collaborations have been successful…

Plus-Size Retailer Lane Bryant’s Twitter Q&A Went Downhill Fast
December 10, 2015 at 10:31 am

Lane Bryant considers itself “the most recognized name in plus-size clothing” and says its clothing isn’t just about size, it’s about the fashion and how it fits, according to its website. The fashion retailer has been around for decades. So when Brian Beitler, its chief marketing officer, along with Refinery 29 held a live Twitter…