Social Media Marketing

2018 Influencer Marketing Report: The Rise of Micro-Influencers and How Consumer Trust Drives Sales
August 22, 2018 at 4:16 pm

Itโ€™s crucial to think about starting an influencer marketing program if you havenโ€™t. And if you already have one, you need to think about how to make it better. Fortunately, you donโ€™t have to do that without data to back up your decisions. In the CPC Strategy 2018 U.S. Influencer Marketing Report, we asked 1500 US shoppers how they view and interact with influencers. Most importantly, we wanted to find out how much those influencers impacted decisions to make a purchase. Here are some of the biggest takeaways for retailers and brands.

Tiffany's Rebrand and Tips to Engage Millennials
August 17, 2018 at 10:23 am

In this episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan discuss Tiffany & Co.'s efforts to target millennial and Gen Z consumers, and how other retailers can engage with these sought-after demographics.

How Retailers Can Heat Up Summer Sales
August 17, 2018 at 9:10 am

From family vacations to weekends floating on the boat, summer is a time best spent soaking up the sun. While temperatures heat up during these warmer months, retailers often find themselves experiencing a sales chill. In July 2017 alone, total sales decreased nearly 10 percent in the late summer. Despite these frigid numbers, there areโ€ฆ

The Sweet Success of Sugarfina
August 8, 2018 at 11:50 am

It was only a few years ago that Sugarfina was an unknown candy store. From its sweet beginnings โ€” pun intended (the co-founders came up with the idea while watching "Willy Wonka" on a date) โ€” to todayโ€™s luxury candy shop, a lot has changed. Now, there aren't many places you can go without seeing the ubiquitous Rosรฉ All Day candies in the recognizable light blue boxes from Sugarfina.

How Tiffany's Changed its Image to Engage Millennials, Spark Customer Loyalty
August 8, 2018 at 11:34 am

Tiffanyโ€™s is a compelling example of an iconic 181-year-old brand that blends its historic past with cutting-edge trends and themes that cater now to a younger demographic, aiming to restore some of its lost radiance. By targeting millennials and using a heavy dose of social media and digital marketing, Tiffanyโ€™s has found new life that hasโ€ฆ

Facebook Ads Helping Nordstrom Bridge Online-Offline Shopping
June 8, 2018 at 2:20 pm

Social media and mobile go hand-in-hand. The vast majority of consumers are using their mobile devices to access social media sites. According to comScore, 80 percent of all social media time is spent on mobile devices. And with more consumers opting to shop on their smartphones, it makes perfect sense that retailers would combine theโ€ฆ

Learning From the Holiday Season, Part 3
May 25, 2018 at 10:17 am

On average, people use social media worldwide for 135 minutes every day, up from 126 minutes in 2016. This presents a huge opportunity for retailers to reach consumers on the platforms where they already spend more than two hours per day. However, not all retailers are successfully using these channels. In the final installment ofโ€ฆ

How Brands Can Tap Into Blockchain to Identify โ€˜Power Usersโ€™ on Social Media
April 13, 2018 at 10:07 am

As you may have noticed, the word blockchain is everywhere. Across multiple industries, it has become a buzzword as companies look to integrate blockchain technology โ€” which creates a digital ledger of transactions โ€” into their offerings. While many companies want to take advantage of the buzz and jump to announce that they're using blockchain,โ€ฆ