Social Commerce

Live Shopping’s Untapped Potential: Why US Retailers Risk Falling Behind Global Competitors
December 2, 2024 at 1:57 pm

The holiday shopping season is well underway. While U.S. retail giants such as Walmart, Target, and Best Buy leaned into their annual October sales rollout, foreign competitors like Shein have taken a different, more innovative, route by using video commerce to engage directly with U.S. consumers, leading to increased conversion. TikTok is also making waves…

Qurate Retail Group Rebrands, Announces Shift in Focus
November 18, 2024 at 8:31 pm

Qurate Retail Group, the parent company of QVC and HSN, among other brands, will rebrand as QVC Group as it shifts focus to social media and livestreaming. The company plans on changing its name in the first quarter of 2025 to strengthen the equity of its flagship brand. The move will also mark the transition…

How SoLoMo Fits Into Retail's Future
November 13, 2024 at 5:35 pm

During a keynote presentation at Total Retail Tech 2024, Sucharita Kodali, vice president and principal analyst at Forrester, shared an analysis of industry data and consumer insights. SoLoMo, or social, local and mobile, has been a term used by retail marketers for years. In this video clip from her session, Kodali provides a gauge on…

TikTok's E-Commerce Success: The Power of Social Media In-App Purchasing
September 18, 2024 at 12:45 pm

In the competitive world of social commerce, TikTok has emerged as a leader by perfecting the art of a seamless in-app purchasing experience. As platforms like YouTube and Pinterest race to replicate this success, their ability to enable users to discover, engage with, and purchase products directly within content will be the deciding factor in…

Win the Holiday Season … Without the Headache
August 28, 2024 at 2:58 pm

In a tough economic landscape and presidential election year, it’s important to know the right strategies to win the holidays amid these challenges. After all, in times of uncertainty, people are less apt to spend their hard-earned dollars. With the holiday season approaching, this might be worrying for some marketers and retailers. Not only for…

Report: One-Third of Americans Have Shopped at TikTok Shop Only 10 Months After Launch
July 16, 2024 at 7:18 pm

E-commerce marketing company Omnisend surveyed 1,000 U.S. citizens and found that since TikTok Shop’s launch in the U.S. last September, 33 percent of Americans have already made a purchase on the platform. This meteoric rise can largely be attributed to Gen Z, as 56 percent of Zoomer respondents have shopped via TikTok Shop in the…

How Brands Can Prepare for a Looming TikTok Ban
July 16, 2024 at 8:57 am

During this moment of uncertainty in the world of social commerce, marketers need a backup plan for the potential end of TikTok in the United States. Regardless of whether it goes away entirely or gets bought, the platform will likely undergo changes that impact the creator economy and, in turn, brands. The short-form video social…

e.l.f. First Beauty Brand to Sell Products on Roblox Via Virtual Kiosk
July 2, 2024 at 5:32 pm

Beauty brand e.l.f. has expanded its partnership with virtual world and gaming platform Roblox to include real-world commerce, reports PYMNTS. In the new virtual kiosk within the e.l.f. Up! experience on Roblox, which is powered by Walmart, U.S. visitors can buy a Roblox-exclusive limited-edition physical product — a hoodie — as well as a selection…

How Retailers Should Approach TikTok (and its Alternatives) Amid a Looming Ban
June 12, 2024 at 9:48 am

On April 24, President Biden signed into law the Protecting Americans from Foreign Adversary Controlled Applications Act, which had one immediate, if not explicit, purpose: Wrest control of the social media application TikTok from the potential influence of the Chinese government. Whether founded or unfounded, concerns that China might be willing and able to access…

Gen Z Might Be the E-Commerce Trendsetters, But Retailers Must Cater for All Customers
June 4, 2024 at 6:49 pm

The phenomenon of social commerce is rapidly transforming how people buy products online. Whether through serendipitous discovery or a deliberate search, social media is now very much part of the commercial experience for consumers. And the second youngest generation, Gen Z, are the trendsetters. A massive 88 percent of Gen Z consumers use social media…