Shipping

Logistics Preparation and Response to Weather Emergencies for Shippers
February 9, 2023 at 12:13 pm

It seems like every week this winter there's an announcement about a closed freeway due to a blizzard and South Florida is still cleaning up the devastation caused by hurricane Ian, especially when it comes to the supply chain. With today’s climate changes and challenges, it’s very likely that other weather emergencies like hurricanes, tornadoes,…

How Retailers Are Using Customer Delivery Personas to Protect Profit Margins
January 31, 2023 at 3:02 pm

Despite record levels of inflation and rising interest rates, there’s good news for retailers: holiday spending was forecasted to be healthy. According to the National Retail Federation (NRF), holiday retail sales in the U.S. during November and December were expected to increase 6 percent to 8 percent from 2021 levels to between $942.6 billion and…

Shipping’s 2023 Transformational Trends
January 30, 2023 at 10:59 am

The e-commerce industry is heading into a year of rapid change and potential uncertainty, as labor and capacity issues could intensify or ease, carrier and rail strike concerns could reemerge, and fuel prices and shipping surcharges might be a crapshoot. Plus, ever-evolving technologies, strategies and innovations make keeping up with customers’ expectations increasingly difficult. However,…

Delivery Status for 2022: Chaotic. What Will 2023 Be?
January 25, 2023 at 12:31 pm

Delivery expectations have surged since the beginning of the pandemic, requiring innovative solutions to make shopping easier for the customer, regardless of what they’re buying. Delivery also plays a major role in customer purchasing decisions, especially during the holiday season. According to Oracle, 47 percent of global shoppers say the time it takes to get…

2 Ways to Make Free Shipping Feasible for SMBs This Holiday Season
December 6, 2022 at 3:29 pm

In peak season 2022, the top priority for many small to midsized businesses (SMBs) isn’t keeping up with dwindling inventories or navigating pandemic-impacted supply chains, it’s saving money. ShipStation data found that most merchants will cut costs this season by increasing delivery fees and decreasing delivery speeds for the end consumer. However, SMBs that take…

Key Logistics Challenges E-Commerce Retailers Will Face This Peak Season
December 6, 2022 at 2:16 pm

E-commerce sales rose steadily the first half of 2022, with sales increasing 2.7 percent between Q1 and Q2. But even with the coming holiday sales surge, that trend might not continue. In fact, some reports predict that the number of online orders this holiday season will be down 5 percent compared to 2021. Why? And…

Brook Furniture Rental's CEO Brings Digital Transformation to Logistics
December 5, 2022 at 6:43 pm

In episode 378 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Nathan Sanders, CEO of Brook Furniture Rental, an industry leader in home and office furniture rentals. Sanders discusses Brook Furniture Rental's recent expansion from its core B-to-B business into direct-to-consumer selling (0:52), how both consumer and business customers can order from the company (4:13), and…

Walgreens Launches 24/7 Same-Day Delivery From Stores
December 1, 2022 at 6:43 pm

Walgreens announced on Thursday a 24/7 delivery service, offering delivery from nearly 400 stores in as little as an hour. Participating 24-hour Walgreens stores will offer more than 27,000 items, from groceries to over-the-counter medications to household essentials like toothbrushes and skincare products. The new service does comes with some exceptions, most notably around the delivery time. The…

Saks OFF 5TH Introduces Guaranteed Delivery Date
November 9, 2022 at 1:16 pm

Saks OFF 5TH is enhancing its online shopping experience with the launch of Guaranteed Delivery Date, a real-time calculated delivery date throughout the shopping journey for thousands of items available on SaksOFF5TH.com. Customers no longer have to wait until their order is shipped to have visibility into arrival date. With Guaranteed Delivery Date, customers will now…

The Future of Retail Logistics Hinges on the Vertical Integration Model
November 8, 2022 at 11:53 am

Adapt or fail. That's a choice retailers are often forced to make given the pace of change in the world today — especially when it comes to logistics. It's more important now than ever for retail leaders to ensure critical aspects of business, like their fulfillment operations and last mile delivery, are streamlined. Fortunately, this…