Shipping

Retail SMBs: Making it in the Omnichannel Big Leagues
November 23, 2016 at 10:19 am

With Black Friday in two days, the holiday season fast approaching and e-commerce exploding around the globe, opportunities for small-to-medium businesses (SMBs) in the retail industry are skyrocketing — and the rules of the game are changing. Cloud-based e-commerce and enterprise resource planning (ERP) applications are lowering the barrier to entry, while mobile technology is…

Pilot Strike Could Disrupt Amazon's Holiday Deliveries
November 23, 2016 at 9:44 am

A pilot strike is threatening to ground flights carrying cargo for Amazon.com during the busy holiday season. About 250 pilots employed by ABX Air, a subsidiary of Air Transport Services Group, went on strike Tuesday morning to protest what they say are staffing shortages. Now Amazon and shipping company DHL Worldwide Express, which are both customers of…

UPS Expects to Ship a Record Number of Packages This Holiday Season
November 15, 2016 at 11:41 am

United Parcel Service Inc. (UPS) said yesterday it expects record deliveries this holiday season, with more than 700 million packages expected to be delivered between Thanksgiving and New Year's Eve. The company expects peak holiday delivery volume to rise more than 14 percent from the same period in 2015, with two more operating days this…

Have a Holly Jolly Holiday Shipping Season 
November 15, 2016 at 8:00 am

The holidays are quickly approaching, which means retailers are once again planning for the busiest shipping season of the year. According to the National Retail Federation, holiday sales are expected to reach $656 billion in 2016. Many retailers are finalizing their processes for handling these high shipping volumes. Here are some key strategies that even the most…

Managing Carrier Rate Uncertainty
November 11, 2016 at 11:52 am

Parcel carriers are increasing their rates again. Unfortunately, that’s not surprising to most of us in the e-commerce industry. Over the past few years, retailers have been forced to deal with near-annual rate increases from UPS, FedEx and USPS. However, even small rate increases can translate into thousands of dollars in additional expenses that jeopardize…

The Election Tipping Point: How to Prep for the Holiday Rush
November 9, 2016 at 12:20 pm

As the U.S. presidential election comes to an end, consumers are turning their attention to the rapidly approaching holiday shopping season. Typically, Americans tend to start preparations well before the December rush, and even before the traditional Thanksgiving week start to the season. According to The NPD Group’s Holiday Purchase Intentions Survey, in 2015, “half of…

Amazon's New Return Policy Starts Tomorrow
October 31, 2016 at 11:05 am

Update: Per a note from a reader, we thought it was important to add the following disclaimer: “This program only currently applies to sellers who have received an e-mail regarding the program. No actions are required if you have not received the program e-mail. If you have received an e-mail, the program is scheduled to…

Analysis of the FedEx General Rate Increase for 2017
October 31, 2016 at 10:17 am

With each year’s General Rate Increase (GRI) announcement, shippers inevitably ask, “How much is this really going to cost me?” This year, it got quite a bit harder to answer that question for FedEx shippers. On Sept. 19, FedEx announced a GRI of 3.9 percent for Express and International, and 4.9 percent for Ground, Home…

Best Buy Again Offering Free Holiday Shipping
October 26, 2016 at 11:38 am

Best Buy is back at it. For the second year in a row, the consumer electronics retailer is offering free shipping on online purchases during the holiday shopping rush. The offer went live this past Sunday (a week earlier than last year) and will be in effect until Dec. 24. According to the StarTribune,  online sales…