Shipping

4 Tips to Minimize the Impact of Shipping Surge Pricing
May 9, 2017 at 11:55 am

This article originally appeared on May 9. Given last week's announcement from UPS that it will be adding peak surcharges to U.S. residential packages during the holiday shopping season, we thought this article took on even greater importance. With many retailers’ e-commerce sales growing — and thus more packages being shipped via carriers like UPS…

Amazon Lowers Free Shipping Minimum Back to $25
May 9, 2017 at 10:42 am

Amazon.com has lowered its free shipping minimum back down to $25, according to reports. The change seems to have been made sometime last week. This is the second time this year that Amazon has lowered its free shipping minimum. In February, Amazon lowered the minimum to $35 from $49. Now that it’s down to $25,…

UPS Asking Retailers to Pay Extra When Shipments Miss Forecasts
May 1, 2017 at 11:59 am

United Parcel Service Inc. is starting to ask major retailers to help pay for extra workers and surplus space on trucks when a retailer fails to ship as many packages as planned during peak periods, Chief Executive David Abney told The Wall Street Journal. The new charges could also apply if the sizes of boxes retailers shipped…

Proactive Support Delivers Results for Uncommon Goods
May 1, 2017 at 10:55 am

In episode 90 of Total Retail Talks, MC Halfpenny, director of operations at Uncommon Goods, an online retailer of unique gifts and creative home decor, talks about how proactive customer support is helping the company to improve the order delivery process. Halfpenny shares details about the support process at Uncommon Goods, the business benefits it…

UPS to Offer Saturday Ground Delivery, Pickup Services
April 3, 2017 at 10:35 am

UPS announced that it will begin deploying a program later this month that offers Saturday ground delivery and pickup services. The carrier began testing the program in Atlanta, Philadelphia and Los Angeles in 2016, but further expansion is underway in these cities and broader deployment begins this month to 15 additional metropolitan areas including New…

eBay to Begin Offering Guaranteed, Free Delivery
March 22, 2017 at 11:52 am

This week, eBay announced that it will begin offering guaranteed three-day delivery in the U.S. on more than 20 million items this summer. Millions of those eligible items will also come with free shipping, and shoppers will be able to filter items by one- and two-day delivery. eBay said it hopes the summer launch of…

Data, Customer Love Drive Amazon Prime Now's Growth
March 20, 2017 at 12:40 pm

In an interview yesterday afternoon during the opening day of Shoptalk in Las Vegas, Stephenie Landry, vice president of Amazon Prime Now, the online retailer's service that offers household items and essentials consumers need with free two-hour delivery, discussed the growth of the business and what her focus will be to continue that upward trajectory.…

Meijer Adding Grocery Delivery Service
March 10, 2017 at 11:27 am

Meijer said Thursday that it's adding home delivery across its six-state footprint, starting with Grand Rapids, Mich.; Fort Wayne, Ind.; and Indianapolis, and will follow with its other major markets in Wisconsin, Michigan, Illinois, Indiana, Ohio and Kentucky. Meijer is partnering with Shipt, an on-demand grocery delivery service. The Shipt delivery service is membership-based, with either annual or monthly options. For $99…

The Boost You Need to Grow Your Business Internationally
March 10, 2017 at 11:24 am

Every year, the percentage of e-commerce sales relative to overall retail sales is growing, which presents some great opportunities — particularly when it comes to selling globally. To gain some insight on this topic, Bronto commissioned a research report, “Beyond Borders: Identifying Global Sales in a Shrinking E-Commerce World." The consumer study, conducted by Ipsos…