Shipping

FedEx Ground to Offer 7-Day-a-Week Deliveries
May 31, 2019 at 9:31 am

FedEx will become the first of the nation’s big three parcel delivery services to regularly deliver to residences seven days a week, starting in January. FedEx Corp.’s domestic e-commerce workhorse, FedEx Ground, typically shifts to six- or seven-day operations amid a deluge of packages during holiday peak season. This fall the shift to seven days…

Postal Shippers Beware: USPS Implements New Dimensional Pricing in June
May 23, 2019 at 12:40 pm

The United States Postal Service is changing the way it charges for boxes shipped via Priority Mail, Priority Mail Express and other parcel shipping services. Currently, the Postal Service applies a dimensional divisor (DIM) of 194 for boxes that exceed one cubic foot in volume, and only for zones five and above. Effective June 23,…

How Much is Free Shipping REALLY Costing You?
May 22, 2019 at 11:01 am

Let’s get this out there … I’m old! I’ve been a marketer for over 30 years. I started my journey in flea markets, but found my niche in direct-to-consumer marketing via catalogs, TV and now the internet. I’ve seen a great deal. Gone are the days when you could actually make money on shipping. Now…

Building a Successful Delivery Strategy in Europe
May 21, 2019 at 10:41 am

For U.S. retailers and brands looking to expand globally and grow their revenue, Europe is very attractive. The e-commerce market is worth over $602 billion, with Western Europe accounting for approximately 68 percent of total European online retail turnover. Europe offers cross-border retailers access to over 500 million consumers and, unlike the U.S., is not…

Walmart to Offer Next-Day Delivery Without a Membership Fee
May 15, 2019 at 1:44 pm

In a blog post yesterday, Marc Lore, president and CEO of Walmart eCommerce, announced that Walmart will begin rolling out next-day delivery for more than 220,000 items on its website, including pet food, diapers, paper towels and laundry detergent, this week. Customers must spend at least $35 to be eligible for next-day delivery. "NextDay" delivery…

How HelloFresh is Using Data to Create a More Efficient Supply Chain
April 10, 2019 at 10:53 am

I attended the 2019 Home Delivery World conference in Philadelphia last week. Over the course of two days, the retail logistics conference featured speakers from brands such as QVC, Giant, and Etsy, presenting on topics ranging from grocery and e-commerce, to parcel and heavy goods, to last-mile delivery and returns. A session in the Data…

CVS Expands Same-Day Prescription Delivery Nationwide
April 9, 2019 at 10:21 am

CVS has decided its customers will no longer have to wait a couple of days to have their prescriptions delivered. The pharmacy chain is now offering same-day delivery nationwide, almost a year after introducing one- and two-day shipping, the company announced last week. CVS will partner with Shipt, a Target company, to deliver prescriptions the same day…

5 Technology Trends Poised to Transform Retail Supply Chains
April 4, 2019 at 9:26 am

Supply chain technology is entering a renaissance as retailers look to digital tools to transform nearly every aspect of operations. Nearly three-quarters of retailers report plans to digitize their supply chains as they seek to improve real-time visibility and responsiveness in an increasingly challenging environment. With pressure mounting on all sides, a well-run supply chain…

Survey Says: The Role of Delivery is Critical in Customer Loyalty
March 18, 2019 at 11:39 am

How does the delivery experience impact customer loyalty? According to recent MetaPack research of more than 3,500 consumers in North America and Europe, if retailers get the basics right, enable customers to curate their own deliveries, and meet their needs and interests quickly, customers will reward them with long-term commitment and repeat orders. Findings of…