Shipping

Let’s get this out there … I’m old! I’ve been a marketer for over 30 years. I started my journey in flea markets, but found my niche in direct-to-consumer marketing via catalogs, TV and now the internet. I’ve seen a great deal. Gone are the days when you could actually make money on shipping. Now…

For U.S. retailers and brands looking to expand globally and grow their revenue, Europe is very attractive. The e-commerce market is worth over $602 billion, with Western Europe accounting for approximately 68 percent of total European online retail turnover. Europe offers cross-border retailers access to over 500 million consumers and, unlike the U.S., is not…

In a blog post yesterday, Marc Lore, president and CEO of Walmart eCommerce, announced that Walmart will begin rolling out next-day delivery for more than 220,000 items on its website, including pet food, diapers, paper towels and laundry detergent, this week. Customers must spend at least $35 to be eligible for next-day delivery. "NextDay" delivery…

I attended the 2019 Home Delivery World conference in Philadelphia last week. Over the course of two days, the retail logistics conference featured speakers from brands such as QVC, Giant, and Etsy, presenting on topics ranging from grocery and e-commerce, to parcel and heavy goods, to last-mile delivery and returns. A session in the Data…

CVS has decided its customers will no longer have to wait a couple of days to have their prescriptions delivered. The pharmacy chain is now offering same-day delivery nationwide, almost a year after introducing one- and two-day shipping, the company announced last week. CVS will partner with Shipt, a Target company, to deliver prescriptions the same day…

Supply chain technology is entering a renaissance as retailers look to digital tools to transform nearly every aspect of operations. Nearly three-quarters of retailers report plans to digitize their supply chains as they seek to improve real-time visibility and responsiveness in an increasingly challenging environment. With pressure mounting on all sides, a well-run supply chain…

How does the delivery experience impact customer loyalty? According to recent MetaPack research of more than 3,500 consumers in North America and Europe, if retailers get the basics right, enable customers to curate their own deliveries, and meet their needs and interests quickly, customers will reward them with long-term commitment and repeat orders. Findings of…

Here are some strategies that may help you to mitigate the effect of this year’s increases on your overall shipping costs.

The government may be back in session, but the trade war with China is continuing to disrupt the economy in 2019. Businesses that seek growth in times of turmoil will face steep challenges this year and beyond. Increased customs fees and longer processing times have thrust most companies into unfamiliar territory. Without experience in international…

In 2019, the only thing that’s certain for retailers anymore is this: the traditional business model isn’t working anymore. With 51 percent of Americans now preferring to do their shopping online rather than in person, retailers need to drastically change their business models to keep their customers coming back to their brick-and-mortar stores — or…