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Shipping
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As the COVID-19 outbreak continues to sweep across the globe and leave chaos in its wake, there's a realization from everyone that the disruption isn't ending any time soon. For retailers, there have never been tougher climates to trade in โ physical stores have been closed, consumer confidence is low, and peoples are spending lessโฆ
Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses. This daily update offers retail executives the chance to stay-up-to-date on all that's happening within the retail industry, particularly as they put into motion their own COVID-19 responseโฆ
Due to the COVID-19 pandemic, many thousands of retailers and restaurants are offering delivery for the first time. Itโs become a lifeline not only for homebound people, but also for the businesses themselves and their workers. However, delivery can often seem complex and overwhelming, especially if this is your first time. Hereโs some advice forโฆ
COVID-19 has turned the world of retail upside down. Hundreds of millions of Americans have been ordered to stay home during the pandemic, resulting in thousands of shuttered brick-and-mortar businesses and a surge in online shopping. In the face of all this uncertainty, retailers are trying to understand how COVID-19 will impact everything from maintainingโฆ
There are hidden costs in order fulfillment that can be minimized or eliminated by streamlining your supply chain. Options such as buy online, pick up in-store (BOPIS) and ship-from-store are increasingly popular among merchants as lower-cost fulfillment, especially during the COVID-19 pandemic. Any cost reduction within the supply chain can ease the burden of offeringโฆ
Whatโs the one part of order fulfillment that almost every department has a hand in? You guessed it: shipping. This last step of the fulfillment process can make or break your bottom line and can completely change the customer experience from excellent to unsatisfactory. This makes shipping one of the most important plays in theโฆ
Amazon.com on Monday warned customers that both its Prime Now and Amazon Fresh services have been overwhelmed by demand sparked by coronavirus fears and would have limited availability, according to Bloomberg. This means shoppersโ orders are being delivered more slowly than usual due to an influx of virus-spooked shoppers who are turning to the worldโs largest online retailerโฆ
In September 2019, Onfleet surveyed 1,000 US consumers to gather their impressions on online vs. local store shopping and delivery expectations. We were surprised to learn that most consumers would buy from local stores if those stores offered one Amazon.com-like service: same-day delivery. In an era when local stores are competing fiercely with Amazon andโฆ
Traditionally recognized for managing fulfillment services, todayโs top third-party logistics (3PLs) providers play a much larger role โ one that remains supportive while providing exclusive insights and guidance. They serve as an extension of the retail operations team, coordinating distribution, helping create customer experiences, ensuring on-time and correct delivery, and, maybe most importantly, serving asโฆ
Whether youโre a brand or a retailer, the internet is a crowded place to sell things. You're constantly fighting for coveted shopper attention in your emails, ads and paid Instagram posts. Once you have a visitorโs attention, itโs about nailing that conversion to a paid customer. Free shipping could be just the thing to bringโฆ