Shipping

Retailers Prepare Customers for Potential Holiday Delivery Delays
November 12, 2020 at 4:36 pm

Retailers and carriers are preparing for an online holiday shopping surge that could tax shipping networks and lead to delivery delays. FedEx and UPS are ramping up their holiday hiring while expanding their weekend operations, as well as asking retailers to use their shipping network when there's more slack. And stores are pushing shoppers to…

Preparing for Holiday Shopping (and Shipping) During a Pandemic
November 10, 2020 at 11:37 am

As we approach this year’s holiday season, one thing is certain: holiday shopping will be anything but traditional. Consistent ebbs and flows in retail sales, paired with COVID-19 resurgences across the U.S., have completely transformed consumer behavior as we know it — paving the way for an unprecedented holiday shopping experience. According to our latest…

FedEx, UPS Warn Shippers of Holiday Delays
October 20, 2020 at 12:30 pm

FedEx and UPS have informed retail customers to expect delays in having their orders picked up as most of their capacity for the holidays is already filled. As many as 7 million packages a day could be outside of maximum capacity for the parcel delivery services, according to estimates by ShipMatrix. Brie Carere, executive vice…

Bed Bath & Beyond is Partnering With Shipt and Instacart for Same-Day Delivery
September 30, 2020 at 5:33 pm

Bed Bath & Beyond will begin offering same-day delivery service just in time for the holiday season, CNBC reported. This comes at a time when more consumers than ever are shopping online due to the COVID-19 pandemic. The retailer will offer this service across 48 states in BB&B and Buy Buy Baby stores, however, shoppers…

Highlights From Total Retail's Free Shipping Report
September 3, 2020 at 5:19 pm

In this special episode of Total Retail Talks, Editor-in-Chief Joe Keenan and Digital Content Manager Kristina Stidham discuss Total Retail’s latest research report, “How to Make Free Shipping Profitable.” The report is the compilation of a 10-part article series that Total Retail published on the topic earlier this year. The article series, which was published…

How Retailers Can Compete in a Free Shipping World
August 27, 2020 at 7:33 pm

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss Total Retail’s latest research report, How to Make Free Shipping Profitable. The report is the compilation of a 10-part article series that Total Retail published on the topic earlier this year. The report is intended to educate retailers on how…

Best Buy to Adjust Store Strategy to Adapt to E-Commerce Surge
August 26, 2020 at 3:14 pm

The dramatic shift toward e-commerce has sparked experimentation at Best Buy stores and inspired a new strategy that will turn some of them into hubs for online fulfillment, CNBC reported. Corie Barry, Best Buy CEO, said the retailer will start testing a ship-from-store pilot program. Although all Best Buy stores ship online orders, this program…

How to Make Free Shipping Profitable
August 19, 2020 at 11:52 am

With the COVID-19 pandemic forcing the temporary closure of nonessential retail stores, as well as the permanent shuttering of a number of other stores in the wake of a record number of retail bankruptcies, the gradual trend of consumers opting to shop online has been accelerated. Consider that total U.S. online sales reached $73.2 billion…

U.S. Postal Service Announces Holiday Rate Increase
August 17, 2020 at 8:50 am

Last Friday, the U.S. Postal Service announced temporary price increases effective Oct. 18, 2020 through Dec. 27, 2020. Increases are quite significant, as follows: Parcel Select (DDU entry): Up to 7.5 percent Parcel Select (DSCF entry): Up to 9.1 percent Parcel Select (DNDC entry): Up to 6.7 percent Parcel Return Service: Up to 7.9 percent…

Walmart and Instacart Partner for Same-Day U.S. Delivery
August 11, 2020 at 3:59 pm

Walmart is partnering with Instacart to offer same-day grocery delivery starting in a few U.S. markets, making it the latest major retail chain to team up with the grocery delivery service in the fight against Amazon.com and Whole Foods. The partnership between Walmart and Instacart is currently in a pilot phase in three California markets — Los…