Shipping

Kroger, Instacart Partnering to Offer 30-Minute 'Delivery Now' Service
September 15, 2021 at 4:51 pm

Kroger, the country's largest grocery retailer, announced Tuesday it's partnering with online platform Instacart to offer customers 30-minute delivery service. Called Kroger Delivery Now, the service will include 25,000 items, including food and household essentials, from Kroger and its banner stores for customers to order and receive at their homes. Kroger and Instacart have been partnersโ€ฆ

Amazon Begins Shipping Cargo From Outside Customers
September 8, 2021 at 7:18 pm

In an effort to compete with commercial shippers like FedEx and UPS, Amazon.com has started shipping non-Amazon packages, according to a new report by CNBC. The e-commerce giant spent 80 percent more in the first quarter on capital expenditures than the same time last year, mostly to grow its in-house logistics network, which includes aโ€ฆ

Using Tech to Solve the Truck Driver Shortage
August 24, 2021 at 9:35 pm

Like many industries, retailers are dealing with a shortage of labor at every level, from delivery drivers to store associates. As a result, they must often be prepared to do more with fewer resources, including handling irregular deliveries and replenishment schedules as well as managing available inventory for maximum efficiency and sales. Meanwhile, a newโ€ฆ

Walmart to Launch Delivery Service for Other Businesses
August 24, 2021 at 8:55 pm

Walmart said Tuesday it will start farming out its delivery service, using contract workers, autonomous vehicles and other means to transport rival retailersโ€™ products directly to their customersโ€™ homes as fast as just a few hours. The nationโ€™s largest retailer said it will dispatch contract workers from its Spark delivery network, which was launched inโ€ฆ

FedEx Announces Peak Surcharge Increases for the Holiday Season
August 17, 2021 at 7:43 pm

FedEx will increase various surcharges for peak season, focused on Express and Ground home delivery services, reports Business Insider. Starting in October, FedEx will raise its surcharges for packages that require additional handling, are oversized, or are unauthorized for its Ground network from $3.50 to $5.95 and $30 to $62.50 through Jan. 16, 2022. FedEx willโ€ฆ

4 Things Every Retailer Should Consider Before Offering Same-Day Delivery
August 12, 2021 at 9:09 pm

In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published on Total Retail titled, โ€œSame-Day Delivery: Is the Reward Worth the Risk?,โ€ authored by Jarrett Streebin, founder and CEO of EasyPost. This article advises that retailers consider whether it's possible for their business to feasibly offerโ€ฆ

U.S. Postal Service Proposes Hiking Shipping Rates During Holiday Season
August 11, 2021 at 6:35 pm

The U.S. Postal Service announced Tuesday it wants to raise the rates for sending packages during the holiday season, saying the increases would cover the anticipated heightened package and shipping demand, which typically brings extra handling costs for the agency. If approved by the Postal Regulatory Commission, the new rates would be in effect fromโ€ฆ

Same-Day Delivery: Is the Reward Worth the Risk?
August 4, 2021 at 5:08 pm

Consumers today are becoming less patient with shipping times by the minute, with many expecting packages to show up at their doorstep at lightning speed. Approximately 56 percent of millennials expect same-day delivery, and 26 percent of U.S. online shoppers abandon their carts when shipping times are too long. To accommodate this consumer shift, two-thirdsโ€ฆ

Retail Shipping Experience and the Impact on Customer Loyalty
August 2, 2021 at 8:03 pm

The past year has been an exercise in adaptability and agility for retailers across the globe, as e-commerce spending has hit record highs. This year alone is projected to reach over $6 trillion in online sales, doubling that of 2019โ€™s pre-pandemic shopping days. These unexpected spikes caused immense strain to global supply chains, forcing manyโ€ฆ