Shipping

Meeting consumer demand for fast shipping is a balancing act for merchants — one that requires delivering expedited services while keeping rising costs in check. A recent report from UPS Capital Insurance Agency, Inc. highlights the financial strain. Eighty-four percent of surveyed merchants say meeting two-day shipping expectations has increased their operational costs, with 37…

With many recent natural disasters — hurricanes, forest fires and flooding — serving as a constant reminder of the threat of climate change, the environment is playing an increasing role in decision-making for retailers and consumers alike. But how motivated are consumers to reduce their carbon footprint through sustainable products and eco-friendly home delivery options?…

Millennials and Gen Z represent a significant portion of today’s consumer base, and their preferences are shaping the future of retail, especially in e-commerce. With the peak holiday shopping season upon us, to remain competitive and profitable retailers must align their strategies with the expectations of these younger generations. Meeting their needs not only drives…

This year's Thanksgiving was as late as it could possibly be. For retailers, that presents a time crunch for holiday sales. Cyber Monday occurred in December this year, and only 28 days separate two of the U.S.’s biggest holidays. Factor that in on top of several years of supply chain backups and shortages, and it…

Black Friday and Cyber Monday are widely considered the kickoff to the holiday shopping season. For the e-commerce world, it’s a race to process orders and deliveries efficiently and accurately to satisfy the key customer expectation: on-time deliveries before Christmas Day or earlier. This goal will be even more challenging this year, as the window…

Walmart will pay independent delivery drivers new financial incentives to pick up online orders at its U.S. stores and deliver them to shoppers during the holiday season. The move is part of Walmart's strategy for boosting sales to upper-income households and competing with e-commerce rival Amazon.com, which is selling more everyday essentials to shoppers that…

As the landscape of online shopping evolves, so do consumer expectations around how their orders are fulfilled. Recent research by HubBox explores key trends, challenges and motivations shaping the future of e-commerce, where delivery options extend beyond traditional home delivery to meet diverse needs. The Dominance of Home Delivery Seventy-six percent of American shoppers receive…

As major e-commerce players continue to adjust their strategies to cater to diverse consumer needs — from Amazon.com expanding fast delivery into rural areas to Walmart unveiling on-demand 6 a.m. delivery — retailers of all sizes are scrambling to stay relevant and competitive. At the heart of this shift lies a critical challenge: the generational…

Uber announced it has entered a partnership with Spirit Halloween offering costume delivery now through Halloween on its app. According to Uber, Spirit Halloween's catalog will be available on Uber's app at the same price as in stores. The ride-hailing app also said that Uber One members can get free delivery and a 5 percent…

Shopping has never been easier. Purchasing a new pair of sandals, plane tickets or even your groceries from home — or anywhere, for that matter — is simply convenient. Meanwhile, it’s up to online retailers to catch shoppers’ attention. Not an easy job considering the competitive environment in which e-commerce businesses are now operating in.…