Shipping

Cyber Monday to Christmas Morning: The Delivery Race is On!
November 12, 2024 at 8:43 am

Black Friday and Cyber Monday are widely considered the kickoff to the holiday shopping season. For the e-commerce world, it’s a race to process orders and deliveries efficiently and accurately to satisfy the key customer expectation: on-time deliveries before Christmas Day or earlier. This goal will be even more challenging this year, as the window…

Walmart to Boost Pay for Independent Delivery Drivers
November 11, 2024 at 12:50 pm

Walmart will pay independent delivery drivers new financial incentives to pick up online orders at its U.S. stores and deliver them to shoppers during the holiday season. The move is part of Walmart's strategy for boosting sales to upper-income households and competing with e-commerce rival Amazon.com, which is selling more everyday essentials to shoppers that…

Past the Porch: The Future of Retail Fulfillment Beyond Home Delivery
October 29, 2024 at 3:39 pm

As the landscape of online shopping evolves, so do consumer expectations around how their orders are fulfilled. Recent research by HubBox explores key trends, challenges and motivations shaping the future of e-commerce, where delivery options extend beyond traditional home delivery to meet diverse needs. The Dominance of Home Delivery Seventy-six percent of American shoppers receive…

How Retailers Win Across Generations With Targeted Delivery Experiences
October 1, 2024 at 2:39 pm

As major e-commerce players continue to adjust their strategies to cater to diverse consumer needs — from Amazon.com expanding fast delivery into rural areas to Walmart unveiling on-demand 6 a.m. delivery — retailers of all sizes are scrambling to stay relevant and competitive. At the heart of this shift lies a critical challenge: the generational…

Spirit Halloween Partners With Uber for On-Demand Delivery
September 30, 2024 at 7:35 pm

Uber announced it has entered a partnership with Spirit Halloween offering costume delivery now through Halloween on its app. According to Uber, Spirit Halloween's catalog will be available on Uber's app at the same price as in stores. The ride-hailing app also said that Uber One members can get free delivery and a 5 percent…

What (and Why) the World is Buying Online?
September 3, 2024 at 8:45 pm

Shopping has never been easier. Purchasing a new pair of sandals, plane tickets or even your groceries from home — or anywhere, for that matter — is simply convenient. Meanwhile, it’s up to online retailers to catch shoppers’ attention. Not an easy job considering the competitive environment in which e-commerce businesses are now operating in.…

Why Shipping is Your Secret Weapon for E-Commerce Growth
September 2, 2024 at 5:08 pm

In the fast-paced world of e-commerce, where brands need to regularly adapt their strategy to remain relevant and thrive, every decision counts. Yet I've seen too many brands make a critical mistake: treating one of their largest P&L items — shipping — as merely a cost center. This mistake is costing them a lot. Brands…

Bridging the Gap: Meeting Rising Consumer Expectations for Shipping … Without Sacrificing Profits
August 7, 2024 at 8:51 am

The opportunities in e-commerce are endless, but the industry is also more demanding than ever. As prices rise and consumer expectations evolve, businesses need to stay agile and innovative without sacrificing their bottom line. However, research from ShipStation reveals an exciting trend: shipping experiences are becoming a key factor in e-commerce success. This presents a…

Cracking the Code on Consumer Priorities: It’s Time to Rethink the Next-Day Delivery Obsession
June 13, 2024 at 3:52 pm

The allure of next-day delivery, epitomized by giants like Amazon.com, has long been perceived as the ultimate customer magnet. Retailers have raced to replicate this speedy service, believing it to be the key to consumer satisfaction. However, recent insights into shifting consumer preferences reveal a surprising truth: speed of delivery isn't the sole determinant of…

3 Ways Retailers Should Prepare for Peak Season 2024
June 12, 2024 at 7:58 am

Peak season has become increasingly competitive for retailers. As more consumer spending shifts online, a convenient, seamless delivery experience has gone from a differentiator to table stakes. Shoppers expect fast, flexible, inexpensive delivery options. The Baymard Institute reports that 48 percent of cart abandonments are due to high extra costs (like shipping and fees) and…