RFID

Over the past few years, omnichannel experiences have emerged as a pivotal element of retailers’ customer journey strategies. Though the majority of retail purchasing still happens at store registers, online buying options continue to grow in popularity — and it's happening quickly. Less than 25 years ago, online purchases accounted for under 1 percent of…

According to Statista, 73 percent of retailers are already using artificial intelligence, and a further 15 percent are planning to implement the technology over the next 12 months. AI is proving to be a valuable tool within the retail sector, from delivering personalized product recommendations for customers to enhancing inventory-based decision-making and predicting demand, among…

Poor supply chain management can cost businesses time and money many times, with issues like inventory inaccuracies, complex and laborious processes, and security concerns holding enterprises back. Traditional supply chain management tools, like barcodes and manual counts, have limitations and can often lead to inefficiencies. And for the past several years, geopolitical and economic instability…

Inventory management is now easier than ever due to a packaging technology that improves the customer experience: radio frequency identification (RFID). This approach works by including a sticker on items that contains a microchip and antenna that transmits logistics information to receivers. Since this innovative technology constitutes a powerful competitive edge, retailers of all kinds…

Supply chains are at the beating heart of businesses in delivering products to the end customer. In retail organizations, efficient supply chains can have a transformative impact on operations. To improve efficiency, retailers need to have full visibility of their inventory, and this is where RFID can play a leading role. A Lack of Automation…

In today’s dynamic world of retail, the spotlight remains on artificial intelligence (AI) — and for good reason. AI is undoubtedly transformative, reshaping the future of retail. In addition to AI, other technologies are also making significant strides. Radio-frequency identification (RFID), replacing barcodes, revolutionizes supply chain and inventory management. Video analytics leverages computer vision to…

In an age where everyday goods cost more than ever, is our appetite for the finer things subsiding? According to Bank of America card data, credit card spending for luxury fashion is down 16 percent year-over-year, the product of a six-quarter-long decline. In October, one of the world’s top luxury retailers saw its stock drop…

The bar for the customer experience is continually being raised and 2024 is set to be no exception as the competition between retailers gets tougher. Organizations will need to ensure they keep up-to-date with the latest shopping trends to meet the demands of the omnichannel experience, particularly with technologies like artificial intelligence on the rise.…

Each year, NRF: Retail’s Big Show provides the retail industry with the latest insights on the development of the solutions and groundbreaking technologies available across the sector. With last year’s event focusing heavily on breakthroughs — the artificial intelligence boom helping retailers develop in-store customer experiences and better utilize data analytics and personalization capabilities —…

As part of its 2023 Top 100 Omnichannel Retailers report, Total Retail assessed leading retailers and brands across a host of operational criteria. One of those criteria was the ability for consumers to view in-store inventory availability and stock levels from a retailer's website and/or app. Inventory transparency is critical to not only the customer-facing…