Retail Stores
May 30, 2017 at 8:00 am
Uniqlo, a leading apparel retailer, uses a direct mail catalog as part of its strategy to differentiate itself in a crowded marketplace. In the catalog, Uniqlo emphasizes that comfort — i.e., how to make a customer physically feel better — can be as important a benefit as style, value or quality in brand positioning.
May 25, 2017 at 10:40 am
Macy's is bringing its new self-service shoe concept to three Chicago-area stores, enabling customers to bypass sales associates and slip on a pair all by themselves. The "help yourself" approach is one piece of a new shoe strategy the department store chain began testing at some stores in California and the southwestern U.S. last fall, focused…
May 23, 2017 at 10:48 am
As part of a multimillion-dollar plan to update the chain's U.S. store portfolio, 12 Wal-Mart stores in Michigan will get new looks in 2017. The remodeled stores are capitalizing on building connections for consumers, taking them from traditional in-store shopping to online sales at Wal-Mart's e-commerce site, and finding in-between steps to blend the two. Wal-Mart…
May 22, 2017 at 12:46 pm
Forever 21's own beauty boutique, Riley Rose, is being rolled out at 13 GGP regional shopping center locations, creating an innovative brick-and-mortar concept, the two companies announced on Friday. Ten Riley Rose stores will open before the end of this year, and three will open in 2018, according to Forever 21 and its real estate landlord.…
May 18, 2017 at 10:44 am
“Today at Apple,” Apple’s initiative announced last month that offers an expanded set of educational sessions and more at its brick-and-mortar stores, launched its dedicated website this week. The site enables customers to view the available courses and sign up for classes. Currently, consumers can sign up for more than 4,000 education sessions per day…
May 17, 2017 at 11:42 am
“Today at Apple,” Apple’s initiative announced last month that offers an expanded set of educational sessions and more at its brick-and-mortar stores, launched its dedicated website this week. The site enables customers to view the available courses and sign up for classes. Currently, consumers can sign up for more than 4,000 education sessions per day […]
May 15, 2017 at 9:47 am
J.C. Penney's stock price closed at a historic low on Friday after it missed its first quarter forecast and said customer traffic was below a year ago. While the department store chain said it can still pull off recently lowered full-year targets for flat sales and improvements in margins, investors pummeled the stock. Penney's stock price closed below $5 a…
May 12, 2017 at 9:34 am
Macy’s CEO Jeff Gennette, who succeeded Terry Lundgren just last month, announced plans to grow the department store chain's off-price brand, Macy’s Backstage. "We're hoping that by the end of this year, we have a scaleable [off-price] model to aggressively roll out in the future," Gennette said during the company’s earnings call on Thursday. Macy’s has 26…
May 12, 2017 at 8:13 am
Healthcare costs are on the rise. This has a particularly big impact on the retail industry, as it's comprised primarily of an hourly workforce with limited options when it comes to obtaining affordable healthcare coverage. This presents retail HR executives with an obstacle to cultivating and retaining a healthy, productive group of employees. While employee…
May 9, 2017 at 12:38 pm
While it was widely reported over the weekend that outdoor goods retail chain Gander Mountain would be closing all of its 126 stores, the chain's new owner, Camping World Holdings, said it will keep at least 70 of the chain's stores open. Camping World won a bankruptcy auction of Gander Mountain’s assets — including the company's…
