Retail Stores

Big-box retailer Kohl's plans to partner with grocery stores and convenience stores to lease the white space left in the roughly 300 stores it has "right-sized" over the past several years, CEO Kevin Mansell told CNBC at ICR's conference this week. The department store has created operationally smaller, more profitable stores within its roughly 87,000-square-foot boxes. The…

Ask and you shall (usually) receive. According to research from Accenture, 35 percent of millennials and 40 percent of Gen Zs say they often or very often provide retailers with direct feedback when prompted. Make the most of this opportunity, especially with the younger part of your customer base, by gathering valuable insights whenever possible. The…

Add Target Corp. to the growing list of retailers who had a more robust holiday season as shoppers were in a spending mood. The Minneapolis-based retailer reported this morning that comparable sales in November and December rose 3.4 percent, much higher than its forecast for sales to be flat to up 2 percent. The company…

Sears Holdings, parent company of Sears and Kmart, told its employees Thursday that it will be closing more than 100 additional stores this year, according to a report from CNBC. The store closings consist of 64 Kmart stores and 39 Sears stores, all of which are expected to shut their doors between early March and…

Macy's is planning 5,000 job cuts, including the closure of seven previously unidentified stores and other cuts at remaining locations, as it seeks stability in a tumultuous climate for physical retail. The retailer's cost reductions come after its holiday sales in stores open at least a year rose 1.1 percent. The moves are part of a plan…

Total Retail and sister brand Women in Retail Leadership Circle (WIRLC) are proud to present our eighth annual list of the Top Women in Retail. This year's list features a who's who of top female executives in the retail industry. Take advantage of this opportunity to learn more about some of the brightest minds and leaders retail has to offer.

Nordstrom announced that it's hiring 250 employees for its first stand-alone men's store in Manhattan, which is slated to open in April. To promote the start of employee hiring, the retailer wrapped the exterior of its new men's store with larger-than-life "help wanted" banners incorporating witty job descriptions like "Desperately Seeking Sock Svengali," "Now Hiring: Sneaker…

Some people think retail as we know it is dead. But what if the in-store experience encompassed an immersive video wall, virtual golf swing simulator and intoxicating campfire scents? I’d say it’s a game changer. Sports retailers from Dick's to Bass Pro are reimagining the brick-and-mortar experience and re-evaluating the science behind the consumer journey,…

Macy’s has  announced the appointment of Jill Ramsey as chief product and digital revenue officer, effective Jan. 8. In her role, Ramsey will focus on bridging the physical and digital worlds together through seamless customer experiences. She will have oversight of both product and revenue for…

"We call it brick mining. When you take the data that you collect from that customer in a retail location, you can get to know your members and guests much differently than you could online only."