Retail Stores

Each day, the world seems bigger, more diverse and moves much faster. Predicting the future — always a dubious proposition — seems like a fool’s errand in this climate, given the dizzying pace of disruption. But as Peter Drucker once said, “The best way to predict the future is to create it.” For retailers, that…

As those of us in the retail industry are aware, life can be very busy, and at times very chaotic, for regional and district managers — and that's an understatement. They're responsible for the correct, on-time and accurate execution of operational plans and directives across all stores. This includes overseeing the dozens and dozens of…

Amazon.com on Monday will open Amazon Go, its automated grocery store in Seattle, to the public. The store replaces cashiers with a checkout-free shopping experience made with with what Amazon calls "Just Walk Out" technology that uses computer vision, deep learning algorithms and sensor fusion — many of the same advances being used to develop autonomous…

In episode 126 of Total Retail Talks, Fan Bi, founder and CEO of Blank Label, a retailer of custom menswear, discusses the digital-native brand's decision to open brick-and-mortar stores. Bi discusses the role stores play in customers’ purchase journeys, and why Blank Label is committed to the channel going forward.

It was a very merry holiday season for retailers. This morning, the National Retail Federation (NRF) reported holiday sales (November and December) increased 5.5 percent over the same period in 2016. Total sales reached $691.9 billion as growing wages, stronger employment and higher confidence led consumers to spend more than had been expected. The sales…

Big-box retailer Kohl's plans to partner with grocery stores and convenience stores to lease the white space left in the roughly 300 stores it has "right-sized" over the past several years, CEO Kevin Mansell told CNBC at ICR's conference this week. The department store has created operationally smaller, more profitable stores within its roughly 87,000-square-foot boxes. The…

Ask and you shall (usually) receive. According to research from Accenture, 35 percent of millennials and 40 percent of Gen Zs say they often or very often provide retailers with direct feedback when prompted. Make the most of this opportunity, especially with the younger part of your customer base, by gathering valuable insights whenever possible. The…

Add Target Corp. to the growing list of retailers who had a more robust holiday season as shoppers were in a spending mood. The Minneapolis-based retailer reported this morning that comparable sales in November and December rose 3.4 percent, much higher than its forecast for sales to be flat to up 2 percent. The company…

Sears Holdings, parent company of Sears and Kmart, told its employees Thursday that it will be closing more than 100 additional stores this year, according to a report from CNBC. The store closings consist of 64 Kmart stores and 39 Sears stores, all of which are expected to shut their doors between early March and…

Macy's is planning 5,000 job cuts, including the closure of seven previously unidentified stores and other cuts at remaining locations, as it seeks stability in a tumultuous climate for physical retail. The retailer's cost reductions come after its holiday sales in stores open at least a year rose 1.1 percent. The moves are part of a plan…