Retail Stores

Lands’ End is distancing itself from struggling Sears Holdings Co. by shuttering more of its in-store shops and instead opening more smaller standalone locations. Since the apparel company split from Sears in 2014, it has been phasing out its sites in the department store chain.It's planning to decrease its number of Sears shops to 132…

J.C. Penney announced last week that it has launched Fanatics shops inside 325 of its stores, with plans to introduce another 325 additional Fanatics destinations by the back-to-school season. Since 2014, sports apparel brand Fanatics has sold its merchandise online at jcpenney.com. Like the online store, the shops-in-shops will house Fanatics shops with local collegiate…

The Hudson’s Bay Co., continuing to suffer same-store sales declines across most of its divisions, is trimming costs by closing 10 Lord & Taylor stores, including its flagship location on Fifth Avenue in Manhattan. HBC revealed the planned closures as it reported a net loss of 400 million Canadian dollars, or $308 million, for the…

Nearly 130,000 Costco employees are poised to get a pay raise starting on June 11. According to the Seattle Times, in a May 31 call with investors, CFO Richard Galanti said that the starting wage for Costco employees would go up $1 to $14 or $14.50 per hour, while other warehouse employees would see hourly raises…

In episode 148 of Total Retail Talks, Total Retail's Editor-in-Chief Melissa Campanelli interviews Sid Gupta, founder, president and CEO of Lolli and Pops. Gupta discusses why Lolli and Pops is different from other candy shops, what experiential retail means to the brand, how it's using technology as a competitive advantage, among other topics.

Sears Holdings said Thursday it will be closing more than 70 stores in 2018 as its sales continue to decline. Earlier this year, the retailer identified 100 unprofitable Sears and Kmart stores, and announced today that it will be closing 72 of these stores "in the near future." In a statement announcing its fiscal first-quarter results, Sears said:…

Is physical retail really dying? Not according to statistics, which show that upwards of 80 percent of all retail sales ​still take place in traditional brick-and-mortar stores. Yes, marketplaces like Amazon.com provide the convenience of online and mobile shopping, but physical retail continues to deliver on the promise of human-centered experiences. After all, humans are…

Let’s face it: omnichannel was a cool buzzword 10 years ago. With the acceleration of disruption and change, being “omnichannel” isn’t going to bridge the gap between tomorrow’s leaders and laggards. Nordstrom is a notable example of a retailer with a forward-thinking approach. I worked there in 2008, so I can attest that Nordstrom was…

Any time customers make monetary transactions on your website or at your store, their information is momentarily vulnerable, especially if you don’t have proper security measures in place. This applies to all retailers, but especially to those with multiple store locations. You might think that the point-of-sale (POS) software or website plugin has adequate security,…

Amazon.com's cashier-free grocery store of the future is coming to San Francisco and Chicago. The company is expanding its experimental Amazon Go store to the two cities, but didn't say when they would open. It has posted job listings for store managers in the cities on its site, which were first noticed by the Seattle…