Retail Stores

In episode 435 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mary Ellen Coyne, CEO, and Kevin McLaughlin, co-founder and creative director of J.McLaughlin, an American lifestyle brand. Listen in as Coyne and McLaughlin provide an overview of the J.McLaughlin brand (0:55), detail the origin of the company (1:55), and identify the customer behaviors they…

We've heard for some time now that traditional brick-and-mortar malls are facing a decline with the uptick in online shopping. However, some experts claim the “death of malls” has been widely exaggerated. According to Coresight Research’s The State of the American Mall report, more malls opened than closed in the last year, the first time…

Consumers are generally dissatisfied with their retail experiences, at least according to a global study from the IBM Institute for Business Value called "Revolutionize retail with AI everywhere: Customers won't wait." The report points out that only 9 percent of consumers said they were content with their in-store shopping experiences and 14 percent content with…

U.S. retail sales unexpectedly rose in November as the holiday shopping season got off to a brisk start amid deep discounting, likely keeping the economy on a moderate growth path this quarter and further alleviating fears of a recession, reports Reuters. The Census Bureau said overall retail sales in November were up 0.3 percent from October…

Two major Macy’s investors, Arkhouse Management and Brigade Capital Management, are in talks to take the famed department store chain private, according to a report in The Wall Street Journal. Arkhouse Management, a real estate-focused investing firm, and Brigade Capital Management, a global asset manager, submitted a proposal to acquire Macy's for $5.8 billion on…

In episode 431 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Anna Harman, co-founder and CEO, and Lisa Bubbers, co-founder and chief brand officer, of Studs, a new ear piercing experience that enables consumers to express themselves through "earscaping." Listen in as Harman and Bubbers provide an overview of the company (0:55), their inspiration for…

Retail behemoth Amazon.com took the top spot in terms of total retail sales on Black Friday this year, according to a report from data insight company Numerator. Walmart came in second, followed by Target, Best Buy, and Costco. Numerator tracks purchase data and surveys verified buyers to understand shifts in consumer behavior. Over Cyber Weekend…

In episode 430 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Trina Spear, CEO and co-founder of FIGS, a direct-to-consumer, modern healthcare apparel and lifestyle brand. Listen in as Spear provides an overview of the FIGS brand (0:40), her inspiration for launching the company (1:40) and why now is the right time to open its…

According to the most recent Mastercard SpendingPulse report, which measures in-store and online retail sales across all forms of payment, U.S. retail sales on Black Friday (Nov. 24) were up more than 2.5 percent year-over-year (YoY) excluding automotive, not adjusted for inflation. Key trends included from the Black Friday shopping data include the following: E-commerce sales were strong: E-commerce…

Kohl's on Tuesday lowered the top end of its annual sales forecast and said it would be aggressive with promotions in the crucial holiday season as cost-conscious shoppers spend less at its department stores, reports Reuters. Kohl's now expects annual sales to fall between 2.8 percent and 4 percent, against its previous projection for a 2 percent…