Retail Stores

A record $6.22 billion was spent online by the end of Black Friday, an increase of 23.6 percent year-over-year, according to data from Adobe Analytics. What's more, smaller retailers (less than $1 billion in annual e-commerce revenue) were 8.6 percent more effective at getting visitors to fill shopping carts. The holiday season to date (Nov. 1 – Nov. 24) shows $44.2…

In episode 173 of Total Retail Talks, recorded at this year's Shop.org conference in Las Vegas, Rich Sargente, general manager and vice president of sales at BARK, maker of the BarkBox, a subscription commerce model that sells dog toys and treats to pet owners, discusses the brand's push into physical retail. Specifically, Sargente addresses BARK's wholesale…

According to various analysts, Black Friday is off to a promising start for retailers — both in-store and online. According to a survey of mall property owners by JLL, 62.5 percent said the initial foot traffic at their center was "moderate to strong" compared to last year's Black Friday. And the traffic isn't limited to…

Gap Inc. is considering shutting hundreds of its namesake stores at shopping malls as sales at the Gap brand continue to slide. The retailer said Tuesday evening that it still has 775 Gap-branded stores globally, in addition to those under the Old Navy, Banana Republic and Athleta banners. Gap Inc. has more than 3,000 stores around the…

Judging by consumer responses, retailers need to address the challenges that characterized the 2017 holiday shopping season by addressing issues such as long lines and out-of-stock complaints. Both human and technology/operational fixes can be brought to bear.

As part of our coverage of Total Retail's recently released Top 100 Fastest-Growing Retailers report, which ranks publicly traded retailers on year-over-year net sales growth, we've chosen select companies on this year's list to profile. Our goal is to provide insights into how these retailers were able to grow sales (and in many cases net…

Brick-and-mortar stores are on the nice list this year by gifting their customers with a truly remarkable experience: a holiday-inspired experiential in-store environment. Physical retailers need to stand out to attract shoppers during the busy rush of the holiday season. According to eMarketer Retail, 2018 holiday e-commerce sales will expand at a rate of 15.3…

The store is more relevant than ever as customers now use it as an extension of the digital journey. To accommodate, retailers are required to not only implement increasingly sophisticated digital solutions in their stores, but in many cases redesign all or part of their brick-and-mortar presence to enable these new digital capabilities. With a strong economy and, for most retailers, a realization that they must reassess their strategy, 2019 will be a healthy year for in-store investments.

Lowe's announced yesterday that it will be closing 20 stores across the country as well as an additional 31 stores in Canada. The home improvement retailer, based in Mooresville, N.C., said the “wind-down” of certain underperforming store locations was part of its ongoing strategic reassessment. Lowe’s said most of the impacted stores were located within 10 miles…

I recently attended a retail conference in New York City with a speaker list packed with executives from well-known, online D-to-C (direct-to-consumer) companies. These are the “disruptors” shaking up their industries, many building vertically integrated brands that avoid unnecessary markups and give consumers a new way to buy products that would have traditionally had a…