
Retail Stores

2018 was a whirlwind year for retailers across the globe. We saw e-commerce retail disruptors like Amazon.com continue to make headway into physical retail, while several other retailers such as Toys"R"Us shuttered their doors after decades of providing unique products to shoppers. What’s more, in the latter part of 2018, we continued to see retailers…
Signet Jewelers, the owner of the Kay Jewelers, Zales and Jared chains, reported weak holiday sales and hinted that it will speed up store closings. Sales at stores open for at least 12 months fell 1.3 percent in the nine weeks ended Jan. 5. Signet pointed to “reduced traffic during key December gifting weeks.” Its higher…
In this episode of Retail Right Now, Total Retail’s Joe Keenan presents six key takeaways from this week’s 2019 NRF Big Show.
Shopko, the general merchandise retailer with stores located throughout the Central, Western and Pacific Northwest regions of the U.S., announced that it, along with its subsidiaries, has filed for Chapter 11 bankruptcy protection. In its filing, Shopko cited excess debt and ongoing competitive pressures as the reason for the measure. Shopko reported assets of less than $1…
In the retail industry, customer experience has always been important, but it's now vital to drive customer satisfaction, repeat business and store profitability. Improving customer satisfaction and dwell time drives more items in the shopping cart and enhanced profitability. There’s a growing demand for new technologies to help retailers improve operations, develop stronger connections with today’s…
Sears Holdings reached a deal with its Chairman Eddie Lampert and his hedge fund ESL Investments early Wednesday, according to a source familiar with the situation, reports CNBC. The $5 billion agreement will leave roughly 400 stores open and keep the iconic retailer in business, saving close to 50,000 jobs. This comes after Sears rejected…
In a keynote presentation and interview at the National Retail Federation (NRF) Big Show in New York City, Target Corp. Chairman and CEO Brian Cornell detailed how the general merchandise retailer has followed a plan of reinvesting in the business, from people to technology to product, and the benefits it’s now realizing as a result.…
Children's clothing retailer Gymboree Group is expected to file for bankruptcy protection as soon as this week, in what would be its second bankruptcy filing in less than two years, a person familiar with the situation told CNBC. As part of the bankruptcy process, the company expects to close much of the roughly 900 stores…
People still want what brick & mortar can deliver them, especially when customer service is based on a single view of the customer.
Some retailers are heading into 2019 concerned about the uncertainty of the economy, according to Janet Yellen, the former chair and board of governors for the Federal Reserve System. Yellen was speaking to a packed crowd of retailers at the NRF Big Show in New York City today. While the global economy was firing on…