Retail Stores

FAO Schwarz, the iconic toy retailer, closed its last store, the New York City Fifth Avenue flagship, in 2015. Dead and gone? Not quite. The buyer of the FAO intellectual property (purchased in 2016), ThreeSixtyGroup, opened a new flagship in New York’s Rockefeller Plaza on Nov. 16, 2018 to much fanfare. Will this brand revival…

Kohl’s announced a strategic collaboration with WW — the new Weight Watchers, a global wellness company — to bring together both companies’ shared passion to empower families and communities to live healthier lives. Kohl’s and WW will pilot several health and wellness offerings throughout 2019 to help customers and Kohl’s associates on their wellness journeys, including the debut…

A store of the future should always be customer-first, open to new experimentation, and have a fluid and dynamic support system, at least according to Albert Vita, director of in-store experience and visual merchandising at The Home Depot. Vita addressed the topic during a conversation with Zivelo CEO Healey Cypher at the National Retail Federation's…

Brick-and-mortar managers must find ways to differentiate the in-store experience and create engaging experiences within their stores.

Things Remembered, a retailer of engraved gifts and keepsakes, is preparing to file for bankruptcy protection and will shutter most of its roughly 400 stores, people familiar with the matter said last week. The preparations show how a debt restructuring that Things Remembered underwent in 2016 wasn't enough to spare it from the wave of bankruptcies…

How can brick-and-mortar retailers get more customers through their doors and contend with the competition ushered in by digital?

By creating personal experiences and focusing on long-term loyalty, your business can appeal to both webroomers and showroomers.

2018 was a whirlwind year for retailers across the globe. We saw e-commerce retail disruptors like Amazon.com continue to make headway into physical retail, while several other retailers such as Toys"R"Us shuttered their doors after decades of providing unique products to shoppers. What’s more, in the latter part of 2018, we continued to see retailers…

Signet Jewelers, the owner of the Kay Jewelers, Zales and Jared chains, reported weak holiday sales and hinted that it will speed up store closings. Sales at stores open for at least 12 months fell 1.3 percent in the nine weeks ended Jan. 5. Signet pointed to “reduced traffic during key December gifting weeks.” Its higher…

In this episode of Retail Right Now, Total Retail’s Joe Keenan presents six key takeaways from this week’s 2019 NRF Big Show.