Retail Stores

Fashion House Roberto Cavalli Closes its U.S. Stores
April 2, 2019 at 11:06 am

The ailing Italian luxury fashion house Roberto Cavalli has shuttered its North American operations, hours after the brand said it was seeking a deal with creditors to stave off a bankruptcy filing and less than a week after the departure of its creative director, Paul Surridge. On Friday, the brand confirmed that it intended to…

Rude Employees, Missing Packages, Bad Service: Why Customers Ditch Stores
April 2, 2019 at 9:49 am

Retail has always been a tough game, and increasing demands on brick-and-mortar to differentiate from e-commerce has only made it harder. With more options than ever before, consumers have their pick of the litter, online and offline. Bad experience at one store? Plenty more to try instead. But what drives away customers? Qualtrics recently conducted…

Report: Bed Bath & Beyond Laid Off 150 Employees
April 1, 2019 at 2:18 pm

Bed Bath & Beyond laid off about 150 of its 65,000 employees last week, CNBC reported. Anonymous sources familiar with the matter told CNBC that a little less than 50 workers, largely in the field-support team, which helps staff stores at namesake Bed Bath & Beyond stores, lost their jobs. In addition, fewer than 100 department and…

Five Below to Add Up to 150 New Stores in 2019
March 29, 2019 at 11:24 am

Discount retailer Five Below plans to open between 145 and 150 stores this year as off-price concepts continue to do well in the changing retail landscape. The company will end 2019 with nearly 900 stores nationwide after the addition of the stores, according to a company press release. Net sales at Five Below increased 23.5 percent…

Wayfair to Open First Full-Service Physical Store This Fall
March 28, 2019 at 1:10 pm

Wayfair, the Boston-based seller of home goods, said this week that it will open its first full-service physical retail store in early fall. The store, which will be located in the Natick Mall in Natick, Mass., is designed to extend the way Wayfair customers shop. Customer service and home design experts, for example, will be in-store to…

Retail Reflections: 3 Big Takeaways From SXSW 2019
March 26, 2019 at 11:28 am

Now that the dust has settled from the storm that is SXSW, I've had the chance to reflect on some of the key themes coming out of this year’s event. The retail industry in particular made waves with a higher profile presence than usual, with companies like Walmart, Patagonia, Away, lululemon, and Amazon.com just several…

3 Innovations From Nordstrom to Inspire Your 2019 Retail Strategy
March 20, 2019 at 12:52 pm

This past year, Lord & Taylor announced it would close its flagship store in New York City, as well as 10 of its other retail locations through 2019. While many long-established retailers have struggled to keep up in an increasingly omnichannel retail environment, the announcement still came as a surprise for many people as the…

3 Tips for Creating Effective Experiential Retail
March 19, 2019 at 10:24 am

Recently, we’ve witnessed many retailers respond to a decrease in foot traffic with attempts to make their brick-and-mortar shops more flashy and fun. A good idea on the surface, unfortunately, plenty of them miss the mark when it comes to brand authenticity. The most popular fad of 2018, Instagram selfie backdrops, may have made a…

4 Key Takeaways From Shoptalk 2019
March 12, 2019 at 11:34 am

Last week, the 2019 Shoptalk conference featured one of its best speaker lineups and attendance to date. Over 8,000 e-commerce professionals gathered to hear presentations from 185 retail and e-commerce experts about trends and technologies impacting the industry. In particular, four great sessions stood out that demonstrated two main themes of the conference. One theme…