Retail Stores
March 5, 2020 at 3:19 pm
Nordstrom is closing all six of its Trunk Club stores and folding the personalized clothing service into its department stores, Chicago Tribune reported. Nordstrom paid $350 million to buy Trunk Club, a Chicago-based startup, five years ago, with plans to grow the personal shopping business. Erik Nordstrom, CEO of Nordstrom, told the Chicago Tribune that by…
March 2, 2020 at 4:14 pm
In episode 236 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews David Pisker, general manager, customer experience and e-commerce at Officeworks, a big-box Australian retailer providing office supplies and business services. Listen in as Pisker discusses Officeworks use of an in-store traffic tool from Kepler Analytics, which has helped with in-store operations such as merchandising…
March 2, 2020 at 4:00 pm
Hudson’s Bay Co. (HBC) said last week that it won shareholders’ approval to become a private company owned by the group of continuing shareholders led by HBC Governor and Executive Chairman Richard Baker. Other shareholders will get CA$11 ($8.23) per share in cash in the deal, which is subject to customary closing conditions, including court approval.…
February 26, 2020 at 1:21 pm
Amazon.com opened its first full-size, cashierless Amazon Go Grocery store in Seattle yesterday, reports CNBC. The store is about 10,400 square feet, stocking roughly 5,000 items, including fresh produce, meats and alcohol, and expands upon the technology in Amazon's Go convenience shops. Shoppers can walk in, scan a QR code from their Amazon mobile app…
February 26, 2020 at 12:28 pm
Amazon.com, Etsy, eBay ... these are just a few of the top grossing online merchandise sites, dedicated to making the consumer’s retail experience easier than ever. Amazon boasts its two-day shipping guarantee for Prime members, while Etsy caters to the entrepreneurial spirit of the buyer who wants their goods completely customized and unique. In theory,…
February 24, 2020 at 1:09 pm
In episode 235 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kevin Moffitt, chief retail officer at Office Depot. Listen in as Moffitt discusses Office Depot’s transformation from a B-to-C office supplies retailer to a business services platform, why the brand is making this transition, and how the brand's history plays into that decision. Moffitt shares…
February 21, 2020 at 11:53 am
Many retail observers and experts have similar advice for success: provide a data-driven, personalized shopping experience; make transactions as convenient as possible; and engage with shoppers on social media and through influencers. Brands should surely implement these strategies to see what works for them. Our recommendation for engaging with Gen Z shoppers — 18 to…
February 21, 2020 at 9:29 am
Three companies finalized the acquisition of Forever 21, marketing company Authentic Brands Group announced earlier this week. The new ownership group — mall owners Simon Property Group and Brookfield Property Partners, with Authentic Brands — say they expect to keep Forever 21's 448 U.S. stores open. Court filings earlier this month put the price of the sale at $81…
February 20, 2020 at 2:59 pm
Victoria’s Secret, the once powerful and successful lingerie brand, will go private, CNBC reported. The brand made a deal with private equity firm Sycamore Partners that shows how much its value has recently diminished. For $525 million, the firm will acquire a 55 percent share in Victoria’s Secret from its owner, L Brands, and L Brands…
February 18, 2020 at 10:24 am
Brick-and-mortar retail has a long and prosperous future ahead. Despite popular misconceptions about online stores and drone deliveries, people still need real stores in their lives — and will for decades to come. Research from Escalent found that despite the impressive growth of e-commerce, in-store sales still dwarf online sales ($152.7 billion vs. $62.5 billion).…
