Retail Stores

It’s hard to look any further than the next day during the current COVID-19 pandemic, but we will persevere and ultimately get through this crisis. Shifting our attention to the future while meeting the day-to-day challenges can be a good strategy in coping with a pandemic. To that end, I’d like to turn our attention…

In episode 239 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Michael Markesbery, co-founder and CEO of OROS, a performance outerwear brand that features product inspired by NASA technology. In this wide-ranging interview, Markesbery discusses his inspiration for launching OROS, why product innovation is at the core of the brand's ethos, the digital-native company's decision…

For years, brick-and-mortar retailers have been struggling with the question of how to remain relevant in an increasingly digital world. From the prevalence of buy online, pick up in-store (BOPIS) to big-box stores putting food in shoppers’ refrigerators, consumers place a high premium on speed and convenience. And while smart brands will use an omnichannel approach to…

It’s coming to the end of a Thursday afternoon in the office. A push notification reminds you of dinner plans at 7:00 p.m., a monthly chance to catch up with an old friend. You haven’t booked ahead, but both decide to go back to the popular ceviche bar on terrace at Westfield after a quick…

Many retailers are closing their doors or reducing their open hours across the U.S. in an effort to blunt the spread of the coronavirus. While the closures may help stop the spread of the virus, they will also hamper the already-stressed retail industry. Here's a list of major retailers that are closing stores (more are…

Neiman Marcus is largely getting out of the discount store business. The Dallas-based upscale department store chain announced on Wednesday that it was closing most of its 22 remaining Last Call discount stores, saying it preferred to focus on its high-end business. The closings will result in 500 jobs being eliminated by the end of…

Amazon.com confirmed today that it's launching a new business line selling the technology behind its cashier-less convenience stores to other retailers. In addition, Amazon told Reuters it has signed “several” deals with customers it would not name. The technology, which Amazon calls Just Walk Out, enables shoppers to enter a store, grab merchandise, and go. Here's how it works: In…

The retail industry has undergone sweeping changes in the past decade, with brands revamping stores and providing new services and delivery options to meet customers’ rising expectations. Until recently, grocery had been largely untouched by these new forces roiling Main Street. However, grocery is now going through its own transformation as new competitors arrive and…

Nordstrom is closing all six of its Trunk Club stores and folding the personalized clothing service into its department stores, Chicago Tribune reported. Nordstrom paid $350 million to buy Trunk Club, a Chicago-based startup, five years ago, with plans to grow the personal shopping business. Erik Nordstrom, CEO of Nordstrom, told the Chicago Tribune that by…

In episode 236 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews David Pisker, general manager, customer experience and e-commerce at Officeworks, a big-box Australian retailer providing office supplies and business services. Listen in as Pisker discusses Officeworks use of an in-store traffic tool from Kepler Analytics, which has helped with in-store operations such as merchandising…