Retail Stores

Macy's Furloughs Workers, and Other Retail News Related to the COVID-19 Crisis
March 30, 2020 at 1:39 pm

Total Retail is continuing its daily coverage of how retailers and brands are responding to the COVID-19 crisis and the impact it is having on their businesses. Here's the latest: Retailers are continuing to lay off and furlough workers due to the coronavirus uncertainty. Macy's announced this morning that the majority of employees for the Macy’s,…

Lane Bryant Improves In-Store CX With Technology, Focus on D&I
March 30, 2020 at 1:05 pm

In episode 240 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Lexy Onofrio, vice president, brand marketing strategy and creative at Lane Bryant, a leading retailer of plus-sized clothing for women. Listen in as Onofrio discusses the brand's history and audience, as well as how Lane Bryant is improving its customers' in-store shopping experiences through…

This Decade Will Mark a Brick-and-Mortar Revival
March 27, 2020 at 10:12 am

It’s hard to look any further than the next day during the current COVID-19 pandemic, but we will persevere and ultimately get through this crisis. Shifting our attention to the future while meeting the day-to-day challenges can be a good strategy in coping with a pandemic. To that end, I’d like to turn our attention…

Product Innovation, Retail Stores Launch OROS Into Growth Mode
March 23, 2020 at 4:25 pm

In episode 239 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Michael Markesbery, co-founder and CEO of OROS, a performance outerwear brand that features product inspired by NASA technology. In this wide-ranging interview, Markesbery discusses his inspiration for launching OROS, why product innovation is at the core of the brand's ethos, the digital-native company's decision…

3 Clever Ways Brick-and-Mortar Retailers Can Leverage Their Space
March 19, 2020 at 9:25 am

For years, brick-and-mortar retailers have been struggling with the question of how to remain relevant in an increasingly digital world. From the prevalence of buy online, pick up in-store (BOPIS) to big-box stores putting food in shoppers’ refrigerators, consumers place a high premium on speed and convenience. And while smart brands will use an omnichannel approach to…

Live Retail and Hyperconvenience: The Shopping Experience of Tomorrow
March 18, 2020 at 3:43 pm

It’s coming to the end of a Thursday afternoon in the office. A push notification reminds you of dinner plans at 7:00 p.m., a monthly chance to catch up with an old friend. You haven’t booked ahead, but both decide to go back to the popular ceviche bar on terrace at Westfield after a quick…

Retailers Respond to COVID-19 Pandemic
March 16, 2020 at 2:01 pm

Many retailers are closing their doors or reducing their open hours across the U.S. in an effort to blunt the spread of the coronavirus. While the closures may help stop the spread of the virus, they will also hamper the already-stressed retail industry. Here's a list of major retailers that are closing stores (more are…

Neiman Marcus Closing Most of its Last Call Outlet Stores
March 13, 2020 at 4:00 pm

Neiman Marcus is largely getting out of the discount store business. The Dallas-based upscale department store chain announced on Wednesday that it was closing most of its 22 remaining Last Call discount stores, saying it preferred to focus on its high-end business. The closings will result in 500 jobs being eliminated by the end of…

Amazon Now Offering Checkout-Free Tech to Retailers
March 9, 2020 at 2:17 pm

Amazon.com confirmed today that it's launching a new business line selling the technology behind its cashier-less convenience stores to other retailers. In addition, Amazon told Reuters it has signed “several” deals with customers it would not name. The technology, which Amazon calls Just Walk Out, enables shoppers to enter a store, grab merchandise, and go. Here's how it works: In…

Tomorrow’s Grocery Shopper Might Not Be What You Expect
March 9, 2020 at 12:34 pm

The retail industry has undergone sweeping changes in the past decade, with brands revamping stores and providing new services and delivery options to meet customers’ rising expectations. Until recently, grocery had been largely untouched by these new forces roiling Main Street. However, grocery is now going through its own transformation as new competitors arrive and…