Retail Stores

CVS, Walgreens to Increase Number of Coronavirus Testing Sites
April 28, 2020 at 9:59 pm

Drugstore chains CVS and Walgreens are expanding free coronavirus testing services. CVS Health announced that starting in May, it "will offer self-swab tests to individuals meeting Centers for Disease Control and Prevention criteria." The move comes in addition to large-scale testing the company has been offering at some locations in five states since March. The new…

COVID-19: Impact on CPG and Retail
April 28, 2020 at 3:05 pm

In the weeks since COVID-19 was declared a pandemic, shopping habits in the U.S. have rapidly and fundamentally changed, leaving the consumer packaged goods (CPG) and retail industries to adapt and rise to an unprecedented occasion. Consumers are not only altering what they’re buying, but also how they’re buying, with quarantine and social distancing guidelines…

Walmart to Hire 50,000 More Workers Amidst Coronavirus Pandemic
April 19, 2020 at 5:08 pm

Walmart is planning to hire an additional 50,000 associates to help deal with the sustained demand for its merchandise during the coronavirus pandemic, according to an April 17 blog post from Donna Morris, Walmart's executive vice president and chief people officer. In addition, Morris said Walmart has met its hiring goal of 150,000 employees during the crisis. In the post, Morris said…

COVID-19 Retail Hoarding is the New Privilege
April 14, 2020 at 7:42 pm

In this current COVID-19 world, news headlines all but bludgeon us with stories of consumers hoarding merchandise and images of endless, empty shelves. Somehow, those empty shelves are connected to pictures of shoppers pushing overflowing carts. The truth is, they would be more correct to connect those empty shelves to the pictures of shoppers standing…

Michigan to Ban Retailers From Selling 'Nonessential' Items and Other COVID-19 News
April 13, 2020 at 9:54 am

Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses. This daily update offers retail executives the chance to stay-up-to-date on all that's happening within the retail industry, particularly as they put into motion their own COVID-19 response…

What Retailers Need to Know About In-Store Shopping Habits During COVID-19
April 10, 2020 at 11:36 am

In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss an article recently published on Total Retail titled, “Consumer Shopping Habits During the COVID-19 Crisis,” authored by David Fisch, general manager of Shopkick. Shopkick recently conducted a survey of nearly 25,000 consumers across the country to gain insights into changing…

Walmart, Target Introduce New Safety Measures, Other COVID-19 Retail News
April 6, 2020 at 1:52 pm

Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses and the communities in which they operate. Total Retail Report's daily update offers retail executives the chance to stay-up-to-date on all that's happening within the retail industry. Walmart…

Consumer Shopping Habits During the COVID-19 Crisis
April 6, 2020 at 10:30 am

The world is currently experiencing unprecedented challenges due to the impact of COVID-19. In the U.S., states and cities continue to enforce stricter policies to slow the spread of the virus, including business closures, curfews, and shelter-in-place orders. With rising uncertainty and anxiety, it has become a priority at Shopkick to understand how consumers are…

Macy's Furloughs Workers, and Other Retail News Related to the COVID-19 Crisis
March 30, 2020 at 1:39 pm

Total Retail is continuing its daily coverage of how retailers and brands are responding to the COVID-19 crisis and the impact it is having on their businesses. Here's the latest: Retailers are continuing to lay off and furlough workers due to the coronavirus uncertainty. Macy's announced this morning that the majority of employees for the Macy’s,…

Lane Bryant Improves In-Store CX With Technology, Focus on D&I
March 30, 2020 at 1:05 pm

In episode 240 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Lexy Onofrio, vice president, brand marketing strategy and creative at Lane Bryant, a leading retailer of plus-sized clothing for women. Listen in as Onofrio discusses the brand's history and audience, as well as how Lane Bryant is improving its customers' in-store shopping experiences through…