Retail Stores

Plan for the Unexpected: A Strategy for Retailers Entering the Holiday Shopping Season
November 16, 2020 at 11:56 am

Holiday shopping in the COVID era will be unlike anything modern retailers and consumers have experienced. With deals beginning in October and extending through December, U.S. retailers are downplaying the importance of Black Friday. Instead, they're focusing on making every day of the 2020 holiday season count. When it comes to the impact of COVID-19,…

Ulta to Open Hundreds of Shops Inside Target Stores
November 10, 2020 at 2:15 pm

Target and Ulta Beauty announced a deal Tuesday to open makeup and skincare shops inside of hundreds of Target stores across the country. Target CEO Brian Cornell said starting in the second half of next year, shoppers will find a smaller version of an Ulta store in more than 100 of Target’s stores and on…

Pet Valu to Wind Down U.S. Operations, Close Stores
November 5, 2020 at 7:06 pm

Pet Valu, the specialty retailer of pet food and supplies, said Wednesday that it will wind down operations at its Pennsylvania headquarters and close all of its 358 stores and warehouses across the U.S. It said closing sales will begin in the next few days. Jamie Gould, Pet Valu’s recently appointed chief restructuring officer, said…

Walmart Ends Robotics Contract, Betting On Human Workers Instead
November 3, 2020 at 6:45 pm

Walmart has cut ties with Bossa Nova Robotics, which made robots that scanned shelves for inventory, reports CNBC. The retailer has come up with other simple and cost-effective ways to manage the products on its shelves with its human workers rather than robots. A Walmart spokesperson noted that about 500 robots were in the company's…

Better vs. Bigger: Examining the Future of Black Friday
November 3, 2020 at 12:52 pm

Like many things in 2020, the holiday shopping season will be unlike any in recent memory. The COVID-19 pandemic has turned many of our social norms upside down and accelerated emerging trends, exacerbating weaknesses already evident in retail. With the bar now higher than ever before, retailers need a seamlessly integrated omnichannel offering just to…

Analyzing Halloween 2020 Consumer Spending
October 29, 2020 at 6:40 pm

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss 2020 Halloween shopping trends as we approach the holiday. The National Retail Federation (NRF) conducted its annual Halloween survey on consumer perspectives for the holiday, and the data points to one key theme: despite the COVID-19 pandemic, Halloween 2020 is still…

The Future of Brick-and-Mortar Retail: Contactless, But Experience-Full, Part 2
October 29, 2020 at 10:13 am

Retail has undergone seismic shifts since the outbreak of COVID-19, when we radically changed the way we behave outside our homes — and whether we ever even leave our homes at all. Brick-and mortar retailers have had to radically restructure their operations, from click-and-collect options to refocusing on online shopping. As states gradually open back…

Carter's to Close at Least 200 Stores
October 27, 2020 at 6:30 pm

Carter’s is permanently shutting down hundreds of stores. The children’s apparel and accessories retailer announced today that it plans to close 25 percent of its brick-and-mortar fleet, or about 200 locations, as the leases of those units expire. Speaking to analysts, Carter's CEO Michael Casey said that nearly 60 percent of those outposts will likely…

Macy's to Skip Santa, Ending 159-Year Tradition
October 26, 2020 at 4:46 pm

Santa Claus won't be visiting any Macy's stores in 2020, ending a 159-year holiday season tradition. The department store's tradition started in 1861, but Santa meet-and-greets won't be happening this year because of concerns about the coronavirus pandemic. Instead, Macy's is creating an interactive virtual experience. "To replicate the magical experience of visiting Macy's Santaland for…