Retail Stores

Retail Chains Post Modest 4.9% Sales Growth in May
June 3, 2011

Shoppers appeared to be more cautious last month in spending for clothing and other items as rising gas and food prices took up a bigger chunk of their disposable income, raising some concern about a possible slowdown in sales over the summer.

New York City’s Fifth Avenue has World’s Highest Retail Lease Rates
June 3, 2011

New York City remains the world’s most expensive retail destination as retailers focus on the major fashion capitals pushing global rents in prime locations even higher, according to the latest CB Richard Ellis Global Retail MarketView. The average rent for space along Fifth Avenue from 49th Street up to 59th Street hit $1,900 per square foot in the first quarter.

Customer Survey Shapes Father's Day Gift List for Sears
June 2, 2011

In order to help consumers find the perfect gift for dad on Father's Day, Sears has launched the ultimate "Gift Guy'd" based on a poll of its mySears community and among its Facebook followers. With Father's Day around the corner, Sears' dedication to listening to its consumers is more apparent than ever.

Kanye West Rumored to Launch Fashion Line
June 2, 2011

Sources say that artist Kanye West has taken up residence in Paris and is taking the first steps towards the imminent launch of his high-end clothing line. "While there is no fixed date in the pipeline for the first showing of Kanye's new range, it's thought that a presentation-style format is slated for September," the Telegraph reports. 

HSN Combines Popular Activities With its Core Audience by Adding Online Games
June 1, 2011

Multichannel retailer HSN has made an unprecedented move to combine casual gaming with the e-commerce experience. This new platform will allow people to play their favorite games online while simultaneously watching HSN streaming live in high definition, viewing the item currently on-air and quickly shopping the last 15 items aired — all on one screen.

Gas Prices Likely Dampened Retail Sales in May
June 1, 2011

Retailers are expected to show a moderate increase in May sales, as high gas prices likely tempered consumer demand for summer clothing and other discretionary items. Analysts on average are expecting a 5.3 percent increase in May sales at stores open at least a year, according to Thomson Reuters data. 

4 Ways to Connect the Customer Service Dots
June 1, 2011

Consumer expectations are at an all-time high, continuing to mandate how shoppers want to be serviced and treated. The question is, how do consumers react when companies fall short in delivering the expected level of customer experience?