Retail Stores

There are few in retail circles who would argue that the role of the store is the same as it ever was. With the rate of change accelerating like never before, consumers are throwing new challenges at retailers faster than they can implement solutions. It’s no wonder that many retailers seem to be in a…

We’ve all witnessed the pandemic’s devastating effects on retail shopping and the significant downturn in customer foot traffic in-store, but experts now point to a major shift in customer behavior. Recent figures, including the consumer stats we’re always monitoring at TrueSource, show that customers are returning to brick-and-mortar locations — some experts even forecast a record sales…

Brick-and-mortar retailers must never lose sight of what the average customer wants. Keeping tabs on shoppers’ most pressing needs is, more than anything else, the recipe for success. Based on Raydiant’s State of Consumer Behavior 2022 report, there are three factors that consumers today most expect from in-store experiences: value, quality products, and convenience. Within…

Bed Bath & Beyond CEO Sue Gove said on a call with investors Wednesday that "in order to accelerate our turnaround," the troubled retailer has secured $500 million in financing, will close select stores, and institute layoffs among its corporate and supply chain staff. In her strategic update to investors Wednesday, Gove said she expects…

From pick-up only parking spaces and curbside delivery services to scan-and-go checkouts and touchless shopping, stores look different now than just a few years ago. Prior to the COVID-19 pandemic, retailers knew they needed their stores to become more than just a point of sale and started to make changes. Over the last two years,…

Providing a great in-store experience for your customers is one of the best ways they can engage with your brand. This could include having an easy-to-navigate store layout, signage for wayfinding, the ability to interact with products, the opportunity to learn from demonstrations or educational events, and technology to help find products and checkout smoothly.…

Retail sales in the U.S. were stagnant in July according to the latest Census Bureau numbers, which analysts say is an indication of inflation's impact on consumer spending. A collective $682.8 billion was spent in July, relatively unchanged from the previous month. The national average gasoline price dropped to about $4.27 per gallon in the…

Although it may feel like the past two years have radically changed retail, many consumer expectations are still the same, just fast-tracked. To meet these expectations, physical stores need to get creative with crafting unique experiences, including using pop-up shops, providing exclusive products and experiences, and managing their supply chain and inventory effectively and sustainably.…

Federal regulators have fined Family Dollar more than $1.2 million in penalties related to safety violations at two Ohio stores, the Department of Labor’s Occupational Safety and Health Administration said Monday and CNBC reports. In January and February of this year, OSHA inspected Family Dollar stores in Columbus and Maple Heights and found blocked exits, unstable stacks…

Amazon.com announced on Monday that Prime members in some U.S. metro areas can now get same-day delivery from select retail stores. At launch, members in Atlanta; Chicago; Dallas; Las Vegas; Miami; Phoenix; Scottsdale, Ariz.; Seattle; and Washington, D.C. can shop from PacSun, GNC, SuperDry, and Diesel on the Amazon app and Amazon.com and receive their items the…