Pricing
Now that the barriers to price changes are broken down, are all bets off in e-commerce? When retailers started selling online they realized that this new selling channel was going to require an updated strategy. Shoppers no longer had to go across town or hop on the phone to compare prices. The success of comparison…
Amazon.com is taking an interesting approach to its birthday this year. The company is throwing itself a party where all its Prime customers get the gifts. Amazon Prime Day is slated for July 15, “a one-day shopping event with more deals than Black Friday,” held ostensibly to celebrate the company’s success over its 20-year existence.…
Amazon.com’s Prime Day is tomorrow, and retailers will need to be prepared for the tidal wave of purchasing activity on Amazon. In honor of the e-commerce behemoth’s 20th birthday, Amazon plans to host a day of crazy sales and giveaways, with sales forecast to be greater than on Black Friday. Third-party Amazon sellers stand to…
The Wal-Mart vs. Amazon.com fight for retail domination just escalated. Not one to let Amazon steal the sales spotlight, Wal-Mart will launch a rival sale Wednesday to Amazon's recently announced Prime Day, including more than 2,000 online exclusive "rollbacks," Wal-Mart's word for discounts. The lower prices on items in categories including electronics, home, baby and…
J.Crew has gotten a lot of flack from customers for how pricey much of its merchandise has gotten in the last few years. So to remedy that, the fashion retailer will open the first location in a new chain of lower-priced stores called J.Crew Mercantile later this month, the company announced on Friday. The first…
The world’s leading retailers understand the promise of big data and analytics. They know competitors are finding insights and making advances, and many have seen their own pilot projects deliver measurable gains in marketing efficiency, sales or margins. Data-driven insights can create value across a business, helping managers tailor assortments at the store level, simultaneously…
Whole Foods co-CEOs John Mackey and Walter Robb have apologized after investigations revealed customers in its New York City stores were being overcharged for some items. “Straight up, we made some mistakes. We want to own that and tell you what we’re doing about it,” said Robb in a special video. The duo asserted that…
A federal appeal court Tuesday upheld a ruling charging Apple of illegally conspiring to inflate e-book prices to consumers, despite a vigorous legal battle from the company. The appeal is a win for the Justice Department which accused the gadget maker in 2012 of orchestrating an abusive e-book pricing policy with book publishers. Many of…
Shoppers were up in arms regarding accusations that Whole Foods Market has been overcharging consumers for its prepackaged food, including several who threatened to boycott its stores. The accusations were brought by New York City's Department of Consumer Affairs, which said last Wednesday that after testing 80 various package types from the high-end grocer, all…
Whole Foods supermarkets have been routinely overcharging customers by overstating the weight of prepackaged meat, dairy and baked goods, New York City's consumer chief said Wednesday. The price on a package of coconut shrimp at the upscale market was too high by $14.84, said Department of Consumer Affairs Commissioner Julie Menin. A package of chicken…