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Since the introduction of e-commerce and especially following its inflection point, “comparison shopping,” a paradigm shift in consumer behavior, fundamentally changed the nature of retail forever. Why do consumers comparison shop? Sixty percent say to find the lowest price, according to PwC's Total Retail Survey 2016. Modern comparison shopping has created a new dilemma for retailers…
President Donald Trump’s so-called border adjustment tax proposal is intended to boost U.S. manufacturing and bring jobs back to America that have gone overseas over the years. The President has said that a 35 percent tax or tariff would be imposed on companies that shut down manufacturing plants and lay off workers in the U.S.…
In episode 66 of Total Retail Talks, Aaron Magness, chief marketing officer for Betabrand, an online apparel retailer and crowdfunding platform, discusses how the company is using an alternative payment method (APM) from Affirm to increase its site conversion rate. In addition, Magness offers his advice to other retailers looking to integrate APMs into their…
The Los Angeles city attorney’s office has sued four retailers, alleging deceptive advertising that it says misled shoppers into believing that thousands of products were on sale at a hefty discount. The retailers — J.C. Penney, Sears, Kohl’s and Macy’s — falsely advertised high “list” or “regular” prices on merchandise that was never actually for sale at that…
Join us to learn how to steer clear of the pitfalls and avoid the top tax and duty mistakes retailers make when selling cross-border.
Dick's Sporting Goods Inc., along with various liquidators, won a bankruptcy auction on Friday for the U.S. business of Golfsmith International Holdings Inc.with a bid of $70 million, according to reports. Golfsmith filed for chapter 11 bankruptcy protection in September. Dick’s plans to keep open at least 30 of Golfsmith's current 90 stores, and liquidators Tiger…
The luxury retail group LVMH said there’s “no way” it will do business with Amazon. Amazon has said that it wants to sell more high-end product on its marketplace, but LVMH doesn’t think it’s an appropriate place for its luxury goods. Currently, Amazon sells “accessible luxury” brands such as Kate Spade and Michael Kors. Total…
Bed, Bath & Beyond may be getting rid of its coupons after realizing that the ubiquity of 20 percent off deals is backfiring for the company. The retailer is testing a beta version of its new "Beyond+" loyalty program. The program offers perks including free shipping and 20 percent off every entire purchase, for a membership fee of $29 per…
An investigation by ProPublica has found that Amazon.com's algorithms encourage customers to pay more than they need to for products. The report found that Amazon places its own products in the prominent “Buy Box” almost three-quarters of the time, even if it isn't the cheapest. If a customer bought everything recommended by Amazon’s "Buy Box,"…
We’ve all experienced it. You walk into a big-box store in September and think to yourself, “Christmas decorations already?” Every year, the holiday season seems to start earlier, for both brick-and-mortar stores and online retailers. In fact, the National Retail Federation (NRF) has reported that 40 percent of shoppers say they start buying holiday gifts…